Question about Nintendo Wii Console

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Trying to set up my wii system to play netflix, but error code 51331 comes up when trying to set up wiiconnect 24.

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Error Code: 51331 This error code usually indicates a problem relating to wireless security. Please try the following troubleshooting:

  1. Are you using WEP or WPA security on your router?
    1. Log into the router using the default IP (consult your router's manual for assistance)
    2. Locate the "wireless security" section of your router settings and find the WEP or WPA key.
    3. If you are using 64-bit encryption, the WEP Key must be a 10-character key consisting of numbers or letters A through F.
    4. If you are using 128-bit encryption, the WEP Key must be a 26-character key consisting of numbers or letters A through F.
    5. The WEP Key must be a Hexadecimal (0-9, A-F, no other special characters or letters).
    6. If your router has multiple slots for a WEP Key, make sure the active key is the one in the #1 slot.
    7. If you are using WPA, the Wii console is compatible with the following types:
      • WPA - PSK (TKIP)
      • WPA - PSK (AES)
      • WPA2 - PSK (AES)

  2. If your WEP or WPA key is correct, then the problem might be related to MAC address filtering:
    1. From the router settings, locate the "MAC address filter" settings (also known as "access control", "access list", or "network filter" depending on your router model).
    2. If the Mac address filter is set to "enabled", then you must add the Wii's MAC address to the "allowed" list. You can locate the Wii's MAC address from the "console information" page (located under "Internet" in the Wii Settings).
    3. If the Mac address filter was disabled, then continue troubleshooting.


  3. Check Nintendo's router info for special notes, if available, for your router.
    1. Click here to go to our Wireless Router lookup page.
    2. Use the drop-down box to select, if available, your router manufacturer.
    3. Click on your router's model number, if available.
    4. Read any "special notes" at the top of the router's page. Many issues can be solved by changing settings described in the "special notes."


  4. Try a "Manual Setup" with the Wii console (how to), using your network's IP configuration settings. To access these settings:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings. Locate the settings asked for by the Wii console during the Manual Setup process and enter them.


  5. Power cycle your router and modem by unplugging them both from the wall. Wait a few minutes, and plug the modem back in. Wait a couple of minutes for the modem to initialize, then turn on the router. Try to connect the Wii console online and test for proper response.

Posted on Aug 27, 2010

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Related Questions:

1 Answer

Trying to use netflix and getting error code 51331


This error code means your Wii cannot connect to your wireless network. Here is a more detailed explanation, as well as some possible solutions.

Aug 21, 2011 | Nintendo Wii Console

1 Answer

Trying to hook it with netflix keeps giving me an error code 51420


  1. From the Wii's main menu, select the Wii icon along the bottom left of the screen.
  2. Select "Wii Settings".
  3. Click the left arrow to get to Wii System Settings 3
  4. Choose "Wii System Update"
  5. Choose "Yes" to connect to the internet and perform a Wii system update.


This should remove the error and allow you to watch Netflix.

Jul 23, 2011 | Nintendo Wii Console

2 Answers

I am trying to connect Netflix to my Wii and I keep getting error code 51330 and 51331. I don't know what these errors are. I am trying to set up with wireless internet.


From Nintendo:
Error Code 51330, 51331, and 51332
    It appears that the wireless security pass code for your home network may have been changed or is entered incorrectly on the Wii console. Click here for more information about WEP and WPA security, including how to access the settings for your Access Point.
If your wireless network password isn't wrong, reply. Hope this helps somewhat.

Jul 21, 2011 | Nintendo Wii Console

1 Answer

Hi i I'm trying to connect my nintendo wii to the internet & I keep getting a error message Error Code 51331


(From Nintendo's Customer Service website: http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=51331&system=Wii&locale=en_US)

Error Code: 51331

Unable to connect to your wireless network

Likely cause: It appears that the password (also known as a WPA or WEP key) entered into the Wii console is not the same as what your wireless router is set to allow.

How to fix: Make sure the password is entered into the Wii exactly as it appears in your router's settings. Security keys are case sensitive.

Don't know how to find your router's password?Look for a sticker on the bottom of your router. Many routers provided by Internet service providers have their default password located on a sticker on the bottom of the router.

If you're not able to locate the password here, select the brand of your router below and we'll show you how to access your router's settings.

Jul 17, 2011 | Televison & Video

1 Answer

Have error code 51331 on wii for netflix will


hi dear you can take help form here and solve this problem yourself

Jun 27, 2011 | Nintendo Wii Console

1 Answer

How do I get my Wii to connect to my internet wirelessly? When I try I get error code 51331


Sorry to hear you are having problems with your wii. According to Nintendo, error code 51331 is:
Error Code: 51331

Unable to connect to your wireless network



This error code is more specific to having incorrect security settings on your wii. Your encryption key is wrong when trying to connect to your wireless internet. Double check your encryption key with your router's settings and try again.



You can see the official support article from Nintendo here:
http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=51331&system=Wii&locale=lang

Apr 27, 2011 | Nintendo Video Game Consoles & Games

2 Answers

Cant get online through sky broadband


Wii Error Code 51331 means there is a problem with wireless security.
Make sure your router’s WEP/WPA (one or the other not both)key matches the WEP/WPA Key you entered in the Wii.
If you double checked the WEP/WPA key with the router and the Wii and they match, but you still receive the Wii Error Code 51331, then MAC filtering may be enabled in the router. You will have to add your Wii’s MAC address to the router’s allowed list. You can do this by logging into your router and going to the “access control, access list, or network filter” settings.
If you still have trouble with Wii Error Code 51331, try changing the wireless router’s channel to 1 or 11.

Jul 24, 2010 | Nintendo Wii Console

1 Answer

Error code 51331


If you got error code 51331, this basically means you can't connect to the Internet because of wireless interference.

Try these:
Move your router away from metal objects such as metal cabinets, and place it in a central location in your home.

Do not use other wireless devices while trying to connect to the Internet.

Avoid devices that use a 2.4GHz radio frequency. Look for devices that use a 5.8GHz or 900MHz frequency.

Change the channel on your router to 1 or 11, as these don't overlap.

If you have encyrption on your router, make the WEP/WPA key is correct.

Change the mode on your router to "mixed" or "b/g" mode.

Hope this helps!

Sep 25, 2009 | Nintendo Mario Kart (Wii) for Wii

1 Answer

Error Code 51331


Wii Error Code 51331 means there is a problem with wireless security.
Make sure your router’s WEP key matches the WEP Key you entered in the Wii.
If your router is using 64-bit encryption, the WEP Key must be 10 characters.
For 128-bit encryption, the WEP Key must be 26 characters.
WEP Keys can only use the characters 0-9 and A-F.
If your router allows more than one WEP key to be entered at a time, make sure the key you’re using is on slot one.
If you double checked the WEP or WPA key with the router and the Wii and they match, but you still receive the Wii Error Code 51331, then MAC filtering may be enabled in the router. You will have to add your Wii’s MAC address to the router’s allowed list. You can do this by logging into your router and going to the “access control, access list, or network filter” settings.
If you still have trouble with Wii Error Code 51331, try changing the wireless router’s channel to 1 or 11. This may increase download speed.
Check Nintendo’s router page for special notes on your router if available. Follow the instructions of the special notes.
Your wireless router must broadcast in mixed or b/g mode and cannot be set to “g” only mode.
If you still encounter the Wii Error Code 51331, try doing manually setting up the Wii’s internet connection. You can find your network information to enter into the Wii by doing this:
On your PC, click “Start” and then “Run.”
Type “CMD” into the field that appears to open a new window.
Type “IPCONFIG/ALL” and press “Enter” to display a list of internet settings. Locate the settings asked for by the Wii console during the Manual Setup process and enter them.
Power cycle the wireless router and modem by unplugging both from the wall. After waiting a minute, plug the modem back in and wait another couple of minutes for the modem to initialize. Plug the router in and wait for the router to initialize. Now try reconnecting the Wii to Nintendo WiFi Connection.

Hope this helps a little

Sep 10, 2008 | Nintendo Wii Console

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