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Every tine i try to read my email i get a message saying surname and do not match

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  • Patrick Michaels
    Patrick Michaels May 11, 2010

    really? sounds like a settings issue..check your account settings

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  • Master
  • 1,342 Answers

Make sure you are using the correct User Name and Password. Make sure you don't have the Caps Lock on.

Posted on Apr 27, 2008

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What is Donald Trumps's grandfather Fredrick real last name


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Cant get into e mail, password is right and e mail address is right. still says e mail address and password does not match.


Computers are very simple in such cases. If it says that your email address and password it wrong in combination, then it is. Computers are very unforgiving in such circumstances. I don't mean to be cruel, but in your question you can't spell the word ' don't ' correctly. You have a comma instead of an apostrophe and it is also in the wrong place ' do,nt '.

The email address must be written perfectly and the password is case sensitive so less forgiving. If you type ' emerald ' as emrald or emeraLd it won't work.

I would suggest you you do two three things

clear you Internet history

try and find an email that you may have printed or ask someone you have written to

finally check your letters one by one

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