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My dyson slim has good suction to the wand but won't switch to the floor suction... Help..

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Flip the vaccum upside down and if there is a seperate suction hole for the floor accessory try to see if it is clogged. Otherwise a little belt may have slipped of which makes the brissles go around.

Posted on Aug 05, 2010

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Posted on Jan 02, 2017

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1 Answer

The suction hose does not operate


Hi Norman, it's Jack at Dyson.

If your DC18's hose and wand don't seem to be working effectively, there may be a blockage in the wand, hose or internal duct. Our online Support guide will walk you through each of the checkpoints needed to resolve this: http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no/remove-the-wand-from-hose

If you'd like some further advice from our experts after giving this a try, you're welcome to call the Dyson Customer Helpline. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 27, 2015 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Won't switch from hose to base suction


Hi There,
Alec from VacuumSpot here. The problem is relatively common, there is a fault in the part that is called the undercarriage. It is a bit of a tricky one to fix but only requires one part that costs about $60 (Australian) from memory.
e2e8eb80-563b-45ff-beb4-e7ff62db1ddd.jpg

May 13, 2013 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Hi, my Dyson slim does not have any suction in the wand/hose. The vacuum itself works, just not the hose. I have unattached the hose, by unclipping it at the base, to make sure there are no rips or


Your changeover valve arm is more then likely broken or cracked. If so you will have to change out your under carriage assy. it's a pretty big job. I would recommend having an authorized Dyson service center change this for you as pretty much the whole machine will have to come apart. I attached a photo to show you the problem area.

If you need any help feel free to contact me.

Tim
TheVacCenter.com


3_22_2013_2_45_20_am.jpg

Mar 15, 2013 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Hi i have a dyson dc 18 slim I have no suction from the wand but the floor suction is fine it seems the moulding as part of the under carriage carrier that switches the suction from floor to wand as...


959bd34.jpg This is the entire assembly that you would need to replace. According to the technician that serviced mine, DC18 is prone to fail in this area due to owner's use or abuse in my case (LOL). He said forcing the handle to stand upright after you finished vacuuming puts a stress on the plastic hook that rotates the valve from floor mode to wand mode. The trick there is when you replace the handle to upright, you have to step down on the wheel to the floor. It cost me $70 to have it replace. Since I still have it on warranty, only the labor is no charge. The damage on my machine I admitted is not workmanship or material defect but improper use of the machine. I hope this helps. Just beware of some Dyson Authorized Service Center that wheel and deal you for something like, the carpet fresh powder caused your machine to clogged and blah blah. You will know if the problem they tell you is not even close to the ones I discussed.

Aug 24, 2010 | Vacuums

6 Answers

Hi my dyson dc18 has great suction from wand but when you got to use the vac for floors little suction but wand still got suction even while vacuming floors is it suposed to stop suction from wand


My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Apr 03, 2010 | Dyson DC18 all floors Bagless Upright...

2 Answers

My Dyson dc 18 slim extender wand has NO suction. There is a plastic white cylinder object blocking.


If the floor head has suction and the wand does not, or vice-versa, the white cylinder you are referring to diverts the suction between the floor head and wand. If the flimsy plastic switch used to turn the cylinder is broken, you may need a new under carriage or just set the cylinder to wand or floor manually and use it as a one dimension cleaner. Depending on your ability, perhaps the switch can be purchases and replaced by a DIYer, but the job looks moderately difficult.

Jan 31, 2010 | Dyson DC18 Allergy Bagless Upright Vacuum

2 Answers

Wand lost suction


cleaning all filter Assy and all Handle Assy and Hose Assy...

Nov 06, 2009 | Dyson Slim DC18 All Floors HEPA Bagless...

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