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We are getting faxes but when we try to fax something it will send it back saying busy/no response. We have tried sending multiple times all day and still not getting threw. Help!

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Please connect the telephone cable in the Rj11 connector in the fax and try to dial any of the telephone (mobile) number and check is it ringing or not. If it is not ringing please contact the telephone department.

Posted on Aug 05, 2010

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If the fax is on extension line, dial 9 or 0 before the number to get external line.

Posted on Aug 05, 2010

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Fax is always busy when sending, have the line into the phone line port and into the telephone jack, fax scans and dials and even redials but it never go through, prints out receipt that says busy/no...


Has it always done this, or did Fax once work? Sadly, Windows XP Fax has many shortcomings, not the least of which is that it won't work with many modems still in common use. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie.

These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers.

Hope helps.

May 09, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Trying to send a fax, getting a MEMORY IS LOW message. Dispaly goes on to say PRESS OK, and when we do, the send is canceled. Doesn't matter if we are faxing one page or multiple pages.


trying to send a fax, getting a MEMORY IS LOW message. Dispaly goes on to say PRESS OK, and when we do, the send is canceled.
Doesn't matter if we are faxing one page or multiple pages.

Apr 27, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Problem: Busy/No Response on all outgoing faxes


Put the document you want to send into the transmit tray, pick up the handset, listen for a dial tone, and then dial the # on the keypad..
It should ring just like any other phone. When the machine on the other end picks up and you hear the tones, press the start button.
Anything other than fax tones on the other end, it is not your faxes fault.

Nov 05, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

A particular business can receive faxes from me sometimes, but other times I get a strange beep and it doesn't go through. They receive faxes every day with no problems. I send faxes every day with


This is a problem on ther side. A lot of high volume companys dont admit this, insurance order etc most use pc based fax products to filter junk this can also cause probs

May 11, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can't send out fax


the number you called does not answer or busy-you may have reached a number not connected to fax or it is connected and not activated in receiving mode-check the number and call again.
if you have a message "out of memory"there is no enough memory available to send your fax.press stop/exit print the faxes stored in the memory to delete them then try again.

Mar 18, 2008 | Brother IntelliFAX 885MC Plain Paper...

1 Answer

We can't send or received faxes


Just a suggestion. This effect can happen if you have plugged the line cord into the tel jack instead of line jack.

Oct 30, 2007 | Brother IntelliFAX 2800 Laser Fax

3 Answers

I can't fax! BUSY/NO RESPONSE


go into menu
go to fax settings
find send
click auto not manual, please make sure that when you push the hook key you hear a dial tone. always reminder that every fax machine has the capablitiy of either dial or tone. now if everything is set up properly  the problem will be in the tx portion of the board. if you can link up with somebody close to you and try to transmit back and fourth that will let you know if it is their problem or your. it may not be your problem.

Oct 21, 2007 | Brother IntelliFAX 1840C Plain Paper...

1 Answer

No answer from fax


There should be 2 telephone ports on the back of your fax machine. The telephone wire coming in from the wall needs to be in the jack called "line" or "wall" or something of that nature. MAKE sure it is not in the other port named "Tel" or "Accessory" or anything like that. Let me know

May 04, 2007 | HP 1040 Plain Paper Inkjet Fax

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