Question about 2wire (1000-000057-000) Modem

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PROBLEMS WITH MODEM

I HAVE A RED LIGHT THAT BLINKS CONSTANTLY ALL OTHER LIGHTS ARE GREEN THIS IS A PROBLEM THAT I AM HAVING WITH THE MODEM WHERE IT SHOULD BE GREEN WHERE IT SAYS ETHERNET PLEASE HELP ME TROUBLESHOOT OR GIVE ME A NIMBER FOR TECH SUPPORT

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Well.as far as i know, it really depends with what red light it is.if you're pertaining to the RED light for power, then it's an issue with your power adapter.make sure it's getting the right volts from your outlet.if this is already done, try to plug the modem in different outlets esp. your kitchen and bathroom outlets. if same thing occur,your modem might be defective.

for ethernet light, if it is red, just make sure that your cable is properly plugged in, if yes, unplug the other end of it from the back of your computer and plug it on the other port of your modem,(what we're trying to do here is making sure that your cable is working fine)..the ethernet light must be green if it's ok but if it wont change,replace the cable with a new internet cable. this should solve the prob.

if the DSL/broadband link light is red,there might be an outage on your area. most of the time, if this is red, the next light wont lit or red as well.

hope this is helpful.

Posted on Apr 27, 2008

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