Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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I am using a WD My Passport Essential SE 1 TB for use with the program Virtual DJ. There is a 6 sec. load up time when dragging songs to decks. Never had this problem with the smaller version hard drives. A coworker purchased the same drive and has the same problem. Tech. support offered no solution for this problem. I did some research on Google and found similar cases when used in video and audio applications. Tech support said the drive did not have a power save option for it. I am at a loss with this issue. Please help.

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6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: WD My Passport Essential 250GB USB2.0 is not working in WIn 98SE

Try using a Usb 2 cable "The one that came with the WD My Passport " And put it directly to the PC...
In some cases, Like mine, I used an extended cable + the cable that came with the "WD My Passport" and i got the same problem ..
So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me ..
Samer.F

Posted on Feb 24, 2009

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bob_computer
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SOURCE: I have a WD My Book 1 TB external hard drive. It

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly. 5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

Posted on Nov 17, 2009

mariolands
  • 2296 Answers

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Follow this link and download ATAPWD 1.2 to recover your password: http://win7dl.com/download/download+ATAPWD+1.2+Hard+Disk+Password+Utility.html

Posted on Nov 19, 2010

  • 13 Answers

SOURCE: Problem with Accessing Western Digital WD My

Go to Control Panel - Administrative Tools - Computer Management Then go into Disk Management. Hopefully you will see a drive with a capacity of about 480 GB (plus or minus), that's your disk.
Right click on it and select change drive letter and change the drive letter to something that isn't in use.
If that doesn't work or it doesn't show up, go into the Device Manager from the Computer Management screen and see if there is anything under disk drives with a yellow or red symbol next to it. If so, right click it, select uninstall, then unplug the disk drive and plug it back in.

Posted on Mar 01, 2011

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1 tb internal hard drive recognised as 300gb?


Please check it:
Control Panel, Administrative Tools, Computer Management (please run as administrator; right click it), Disk Management. What is the information of your 1 TB hard drive? Is there any unallocated space?

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Have you tried another USB port.Try not using a USB hub and plug it into a different port on your PC. Also try temporarily disabling your virus and anti-spyware program. My virus program Antivir always blocks my WD software. There may have been an update that now blocks it. Check all your cables and plugs on the WD drive and if still not working try starting your pc in safe mode and see if the WD drive is recognized. Hope this was some help, Thanks for using FixYa

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WD essential 1tb I cannot open the software on my laptop. A window pops up saying WD has encountered a problem & must close program, send or don't send option is all. How can I access my Passport? It...


Hi: That portable hard drive is USB 2.0 is the port on the laptop USB 2.0 can you use a memory stick to transfer files from the one lap top to the other lap top then on to the external drive.

Mar 16, 2011 | Western Digital WD My Passport Essential...

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Problem with Accessing Western Digital WD My Passport Essential SE 1 Tb external driver, please guide to resolve problem with windows XP


Go to Control Panel - Administrative Tools - Computer Management Then go into Disk Management. Hopefully you will see a drive with a capacity of about 480 GB (plus or minus), that's your disk.
Right click on it and select change drive letter and change the drive letter to something that isn't in use.
If that doesn't work or it doesn't show up, go into the Device Manager from the Computer Management screen and see if there is anything under disk drives with a yellow or red symbol next to it. If so, right click it, select uninstall, then unplug the disk drive and plug it back in.

Feb 27, 2011 | Western Digital WD My Passport Essential...

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I would return the Western Digital Passport Essential SE back to were you purchased it. Exchange it or get your money back. It is defective sounds like.

Jan 28, 2011 | Western Digital My Passport Essential SE...

1 Answer

I have A WD 1 TB drive. I have saved files on it.


Open My Computer.
Click with the SECOND (usually the RIGHT) mouse-button on the icon for the WD drive.
Click Properties.
Click Tools.
Click Check Disk for errors.
Choose the option to let Windows "fix" the errors.

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