Question about HP Officejet Pro L7780 All-In-One InkJet Printer

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Hello, I am getting an error message on my HP 88 black yellow print head, it says the following print head has a problem black/yellow

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Take it out and clean the contacts. Put it back in and see if the problem's gone. If not, buy new printhead.

Posted on Aug 05, 2010

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1 Answer

I am getting message "the


More black/yellow print head failure we observed in this series, no remidy for this issue replace the print head..

Sep 23, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

The following printhead has a problem black/yellow the printer will not print. These are new ink cartiladge


Hello and welcome to FixYa!
In the HP OfficeJet Pro L7780 the printheads are actually separate from the ink cartridges. In your case, it sounds like the black/yellow head has worn out and will need to be replaced. The good news is, this is a user replaceable part. The bad news is, the replacement heads are not cheap. Amazon has the HP 88 Black/Yellow printhead listed currently for about $61.
http://www.amazon.com/HP-Yellow-Officejet-Printhead-Packaging/dp/B000BO9L8M/ref=dp_cp_ob_e_title_0
YouTube has a nice video that explains how to install the printheads here:
http://www.youtube.com/watch?v=8Zl0LUxBSvg
I hope this helps!

Mar 02, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Prints only from color cartridges, black ink not working


The problem is in the print head.It's clogged or damaged.You need to replace it.It's part number is C9381A - HP #88 Printhead - Black and Yellow

Nov 01, 2009 | HP Officejet Pro K5400 All-In-One InkJet...

1 Answer

Error message on the screen is following print heads have a problem Black/Yellow


follow the document
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01446637&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=2512009&lang=en

this is the best document that we can follow
other wise if your printer is in warranty call hp they will replace the printhead or the printer

Oct 20, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

HP K5400 will not print black


Check the black/yellow print head.If necessary replace it.It's part number is C9381A, #88

Oct 13, 2009 | HP Officejet Pro K5400 All-In-One InkJet...

1 Answer

L7380 is givinf errors on printthaed


This particular printer has separate ink heads and cartridges.
Call HP and complain about it not lasting the specified amount of prints and they might get it to you free.
Is this less than a year old?

Jun 17, 2009 | HP Officejet Pro L7380 Laser Printer

2 Answers

My HP officejet Pro L7580 says the printhead has a problem


Re-insert the print cartridges. It is also possible that the heads are burnt. Get a new set of print heads (black/yellow) and install to the printer. If problem persists, clean the contacts on the printers. Use acetone + cotton swabs.

Mar 16, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

The following printhead(s) has a problem Black/Yellow[K/Y].


Simple solution is:

Replace the Black and Yellow Print Catridges. The print heads are mounted to the bottom of the catridges and these, depending on whther they're from HP or not. can have a hard time conducting electricity properly, and in turn.. spitting ink out properly.


Also happens often with aftermarket Catridges because HP puts chips on the catridge. be sure to put an HP catridge. Sometimes you get what you pay for :)

Oct 31, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

HP L7580 Printer Head Problem??


I had the same problem plus had problems with message indicating "alignment failed" and to monitor the blakc/yellow print head.  The print quality was very bad in black.  It seemed to print about 1.5 lines and then skip a line. When I replaced black and yellow it seemed to get better print quality was just as bad.  Finally called HP support. These are the steps they told me to do.

 

1. disconnect power

2. remove all ink cartridges

3. remove and clean contacts of both print heads

4. perform simultaneously the following press 6 and # on the keypad while at the same time plug in the power.

5.  --- the printer came on (black squares on the screen) and then shut off.

6. --- was told to power up the printer

7. Printer began checking device(took a long time)

8. Printer began aligning printer (took a long time)

9. Finally finished = Message on screen "Alignment Failed"

10. Still not printing and hours later.

11. They will be replacing printer

12. Then they hit you with that you should buy a set of inkjet cartidges from them at $109.96 -  warranty 2yr, works better, etc.

13. Sent to somebody else to arrange shipping new printer.

14. Free shipping 5-7 days - big deal -  placed my work (home office) on hold.

16.  Service help - listen when it follows the script, otherwise like talking to a door  (In India).

17. Finally get transfered to somebody else and he informs me that he is not authorize to give me a new printer, need to talk to somebody else who is not there.  Advises to call during business hours.  He said that he could request that I be called back but that it could take a 1.5 days to get back to me.

18. I am going to call tomorrow morning during business hours - wish me luck.

 

I don't know what is awaiting but IN The Future I will not talk to anybody from INDIA - they do not have authority and do not listen (but maybe they don't listen because they can't do anything about it).

 

Good Luck!!

 

 

Oct 03, 2007 | HP OfficeJet Pro L7580 Color All-in-One...

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