Question about Lexmark X3470 All-In-One InkJet Printer

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My computer recognizes my lexmark but with trouble, I don't have a cd to reinstall it

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You can download the drivers from the lexmark website

Posted on Aug 06, 2010

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1 Answer

Computer does not recognize printer


go to printer and device and first add the printer and follow the wizard// if thats not working then uninstall the printer driver s/w from add and remove program in xp ///// prog and feature in vista// reinstall the s/w using the driver cd if u have or logging to the lexmark site// click download drivers and s/w// put the product number and after selecting the right operating system reinstall the driver s/w//
even u can try uninstalling the all USB hubs from device manager// restart the computer so that it gets reinstalled and check the computer will detect the printer.//

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unfortunately I had the same problem and despite extensive troubleshooting and patching system from lexmark.com I eventually just uninstalled and completely reinstalled the software with the cd. took all of 3min and problem fixed!!

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Are you conecting via USB? If so, did you wait to connect the USB cable until the installation advised you to? If not, uninstall the software and driver, unplug the USB cable, reinstall the software and driver, and when prompted, plug in the USB cable.

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http://downloads.lexmark.com/perl/downloads/downloads.cgi

The link above is the driver for that printer. Download that driver and then install it. Once you install it, the computer should recognize it.

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Hi, 


Remove the registry keys for the printer or try to uninstall the software using the softwarem which would apparently remove the keys and reinstall it back and it should work.

Regards,  raj_p5983

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1 Answer

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You said: "My cd for the printer is not recognized when i put it in the e drive",,,,it sounds like you have more problems than just installing printer software.
But you may want to download and install Firefox it's a way better,more secure web browser that you can use to cruise the internet and download with.
http://www.mozilla.com/en-US/firefox/

then you need to get your CD player working to install that software, or go to the Lexmark web site and download the drivers you need.

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what is the operating system of your computer? we can only download the drivers of your printer if you have an XP. i actually have the same printer but i cannot use it on my vista machine.

Installation software found here.
http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:0:0:0

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Goto lexmark.com to download drivers, follow instructions for download and install, make notes so you have it in front of you as you install.
Another option is to shut computer and printer off, turn printer on first, then computer, and see if it will recognize the printer automatically, you may have to select your model from a list, you may want to try this first, it would be faster if it works.

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1 Answer

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We know it isn't the printer or the USB cable. We know it isn't the software. You are running Windows XP on both the desktop and laptop, correct? On your desktop, you go to 'Start''Settings''Printers' and is the printer there ?? Try this; go to 'Start' 'Settings''Control Panel'. Double click the 'System' icon. Click on tab 'Hardware', click on 'Device Manager'. Do you see a yellow (!) on any Universal Serial Bus Controller. If not, were good. Check all USB ports with a USB mouse or device to make sure they're active.

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