Question about Rowenta DG5030 Iron

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On off light never shuts off

The on off light on my new rowenta 5030 never shuts off. I would like to know if this can affect over all prefoormance.

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Hi, Sorry for the double entries, but I was having problems with logging in. To recap...if the problem is only the light and nothing else, no harm, and nothing to do if you are the only person using it, and you turn down both thermostats before plugging or unplugging the unit. If it does bother you or someone else uses it, you might try to take on the repair yourself, but only if you feel you can without compromising safety, otherwise go to the Rowenta dealer ("Google" the Rowenta website at http://www.google.com and type in Rowenta looking for the exact Rowenta name on their website).

Posted on Jul 21, 2008

Clarification: When you "switch off" the unit, does the light stay on, but the steamer itself shut off (cools off to no steam)? If this is the case, only the LED does not light (which will not affect actual performance, other than being a "false" indicator driving some users crazy) like an Engine light that stays on in your car. It is likely a bad connection rather than a bad LED (Light Emitting Diode indicator). If the steamer portion is powered on all the time regardless of the switch position, try turning the temperature settings all the way down on the base and iron before unplugging unit to prevent the arcing (sparks) from damaging the input AC plug.

Solution: you will need a small Security Torx Bit/Driver to take unit far enough apart to inspect, troubleshoot and determine cause. You will also need an analog or digital multi-meter to check the unplugged unit' switch using self-powered ohm-out (continuity check) function, testing forward & reverse diode for lo & hi resistance reading respectively, (if you use the Rx1 range, the diode will glow slightly in one direction if it is good & you use an old analog meter). If you are so inclined or know somebody into electronics to do this, you can get these tools at Harbor Freight for $10-$20, good luck and keep in touch.

Posted on Jul 21, 2008

Clarification: When you "switch off" the unit, does the light stay on, but the steamer itself shut off (cools off to no steam)? If this is the case, only the LED does not light (which will not affect actual performance, other than being a "false" indicator driving some users crazy) like an Engine light that stays on in your car. It is likely a bad connection rather than a bad LED (Light Emitting Diode indicator). If the steamer portion is powered on all the time regardless of the switch position, try turning the temperature settings all the way down on the base and iron before unplugging unit to prevent the arcing (sparks) from damaging the input AC plug.

Solution: you will need a small Security Torx Bit/Driver to take unit far enough apart to inspect, troubleshoot and determine cause. You will also need an analog or digital multi-meter to check the unplugged unit' switch using self-powered ohm-out (continuity check) function, testing forward & reverse diode for lo & hi resistance reading respectively, (if you use the Rx1 range, the diode will glow slightly in one direction if it is good & you use an old analog meter). If you are so inclined or know somebody into electronics to do this, you can get these tools at Harbor Freight for $10-$20, good luck and keep in touch.

Posted on Jul 21, 2008

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