If this is a bios password, google "laptop bios password bypass"
Depending on your make, this can be quite hard to fix
If it is a windows password, try this guide
http://www.fixya.com/support/r5393255-windows_password_recovery
Just found some more info
Most Toshiba laptops and some desktop systems will bypass the BIOS password if the left shift key is held down during boot
if not try these http://www.uktsupport.co.uk/reference/bi...
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Boot up or restart your Toshiba laptop.
Immediately and repeatedly tap the F2 key on your keyboard until the start screen appears to change your BIOS (user) and supervisor
(HDD user) passwords.
Use the arrow keys on your keyboard to highlight "Set User Password" or "Set HDD User Password" and press "Enter" on your keyboard.
Type the current password in the box that appears.
Type your new password ox.
You will be asked to enter your new password a second time to confirm it.
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