Question about Canon MV850i Mini DV Digital Camcorder

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I have canon mv790, when I insert the cassette the camera don't close and ring 3 sound. On the display I see "cassette error, remove"

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Is there a cable i can get for my canon mv790 to transfair my tape recordings to my pc regards dave

Posted on Mar 28, 2011

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Posted on Jan 02, 2017

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Canon ES3000 8mm will not close with cassette but will without a cassette inserted.


cassettes have a small tab in the back corners and if the lid will not close then it is possible that the tabs are in tact or have been removed
it could be a reason
the other thing is the cassette itself
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Canon ZR500 won't close cassette bay


If your camcorder experiences an error, you may be presented with a ?Remove the Cassette? message. There are several reasons that this message may appear, but it is essentially a safety warning that is designed to protect the camcorder and/or tape from damage. The camcorder?s tape drive mechanism is made up of many precision components that, once damaged, may cause further problems if the mechanism continues to operate. When a problem is detected the safety mechanism is activated. The ?Remove the Cassette? warning and the camcorder?s safety mode may be activated by a variety of conditions such as: 1. Condensation is detected ? If condensation is detected by the camcorder, the ?Remove the Cassette? warning may occur. 2. Component failure ? If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder. 3. Sand or grit damage ? The camcorder?s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate. 4. Impact damage ? If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur. 5. Liquid damage ? If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation. 6. Improper videotape insertion ? If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual. 7. Damaged or defective tape ? If a tape becomes damaged, please discontinue its use. Operational Recovery Steps Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps: 1. Eject the videotape Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2. 2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry. If the "Remove the Cassette" message continues, the camcorder may require service. Please contact Canon USA's Tech Support Center at 1 (800) 828-4040. Technical support hours are Monday through Friday, 8:00am - 12:00 midnight; and Saturday 10:00am - 8:00pm (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com.

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1 Answer

Mvx200i didn't load cassette


Are you putting the cassette in the correct way round ?

Jun 17, 2017 | Canon MVX200i Mini DV Digital Camcorder

2 Answers

When I insert the cassette into the camera it won't close.


Try the following link to troubleshoot this issue:
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C190805

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1 Answer

Canon UC8Hi ejects cassette when it is inserted


Canon UC8Hi: The cassette is not retained when the door is closed - it is ejected again immediately. IF it is not ejected, the ''EJECT'' light flashes.

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5 Answers

MX2, it displays the following: "remove the cassette" or eject. I thought it was a condensation problem but all attempts failed, please help me.


On Canon camcorders, "remove the tape" error is due to no data reading by video head. You may have clogged heads or somewhere along the area. Initially, I would try to insert good clean "video head cleaning tape" and run for about 7 seconds and see if that resolve the symptom. If it persists, it need a help from a technician. Good Luck. For further help, go to www.camerarepairjapan.com James

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1 Answer

Error display C31.23


code indicates that you should remove the cassette and insert again, then operate camera.

disconnect power cord and battery pack. after reconnecting operate camera,

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