Rank: Apprentice
Rating: 0%, 0 votes
There is a problem with the self focus function on the TV set. We have had ours replaced twice. Once under warranty and once out of pocket. After you get it fixed, if you do, the self focus option needs to be set to "OFF" and only focus the TV when necessary. Ours is going out again unfortunately. You would think paying what we all did for this paticular TV we would or received a higher quality project. However, Samsung only hymns and haws about it and offern absolutely no help other than TV repair people in our area that they know about. (which seem to charge absolute top price).
We tried to get the screen replaced while under warranty and were unable to Samsung wouldnt cover it. Now we cant even locate the top layer screen and pay for it ourselves.
I dont think I will ever purchase a Samsung TV again. Never again.
