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We have a Canon Pro 9000 MKII Printer. We're having a problem getting it to print. We get it all the way to the printing position and it says there is a paper error and won't let us go any further. We've printed 3 pictures in the time we've had it (13X19) that turned out great but haven't been able to print any since. We're wondering if there is any way we can get some help on this.

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There is likely a little tiny piece of paper stuck under the rollers. You may have to dismantle it to get the jam out. That is likely the problem

Posted on Aug 05, 2010


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