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Message on computer when I click on to email - "Windows mail could not be started because another instance ofit is still running. Log off and restart." What does this mean and what should I do?

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Hello ,
I think some user account of your unit is running the program you should close it and then try it again

Posted on Aug 06, 2010

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Posted on Jan 02, 2017

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1 Answer

My e-mail address is not recognized


We will need to know the exact message you receive when you try to log in. Also tell us what program you are using to read your email (Internet Explorer, FireFox, Windows Live Mail, Outlook, Apple Mail, Thunderbird)



email issues are normally caused by a password issue, and not by the email address or actual account. It could be that your email address has been hijacked and the hijacker changed your password.



I would start by resetting your email password. I can guide you through the process if you tell me who your email provider is (gmail, yahoo, hotmail)

Feb 28, 2014 | Computers & Internet

1 Answer

Cant access any of the folders but inbox


A cookie is a string of information that is sent to your computer from each website that you visit. Cookies are harmless. Why would you want to delete them then?

The reason you would want to delete cookies from your computer is that they can store information such as user name, IP address, password, email address, shopping cart items and any strings of information that can be related to your identity.

Cookies that are on your computer may slow your computer down.
Therefore you may want to delete cookies from your browser.

Here is a very simple guide on how to delete cookies manually from your computer. Click on "tools" in your browser.
This is usually located in the upper right corner of your browser.

Click on Internet options.
This will appear in the drop down box and is usually at the bottom.

Under the "General" tab look for "Browsing History."

Under this heading you can click "Delete" to have the computer delete all cookies for you automatically however to delete the cookies manually click on the "Settings" tab

Click on the "View Files" tab under the "Temporary Internet Files and History Settings" box that pops up.

When you do a second box will pop up with a list of cookie containing files.
This may take a few seconds to load so be patient while waiting for the cookie files to load.

Highlight any cookie file that you would like to delete.
You can highlight more than one at a time by holding down the 'Ctrl" button on your keypad

Delete the files that are highlighted by clicking on the "delete this item" located to the left in the same box. As soon as you do you will see the selected files disappear.

When you are done just "X" off; this completes your task of manually deleting cookies.

You might also do a disk clean up click start click on computer to open right click on your hard drive usually C: select properties in the general tab select disk clean up click ok you can view files to be deleted.
If you habitually read some email and then forget about it, you should have a steadily growing collection of unread messages in your mailbox.

When a time comes that you want to sort the mail, you may find the unopened missives piled together with what you have already read.

Instead of wading through hundreds, perhaps thousands of messages to get what you need, tell Yahoo! to show you only what you want to see.

Log in to Yahoo! Mail.
Click "Inbox" either on the folder pane on the left or in the middle of the page.

Click "Unread Messages" above the list of messages.
Click "Next" or "Previous" to browse the messages, if there is more unread mail than can be displayed on a single page in the inbox.

Look on the folder pane on the left.
If you see any folder name in bold with a number in parentheses next to its name, it contains unread mail.

Click that folder to open it.

Yahoo! Mail Beta

Log in to Yahoo! Mail Beta.

Click "Inbox" on the left pane under "Compose message."

Click the purple color to the left of the "From" tab above the messages list.
This displays only unread mail.
http://features.mail.yahoo.com/
Yahoo mail overview
Fix Yahoo Email When It Won't Open Attachments
Yahoo Mail is a popular webmail service that allows people to create their own email username and have it hosted by the Yahoo network.

In addition to providing fast and reliable email, Yahoo Mail also allows you to send and receive large attachments.

If you use Yahoo Mail, and are having issues opening attachments, there are several easy troubleshooting steps you can try to get your Yahoo Mail attachments. Sign out of Yahoo and clear your cache.
Since Yahoo! needs to access your cache to keep you logged in and to communicate with your computer when downloading attachments, a full cache can prevent Yahoo Mail from opening attachments correctly.

Go to your browser's "Tools" or "Internet Options" menu and then select the "Delete Temporary Internet files" command to delete your cache.

Reload the page.
lf you have had Yahoo Mail open for a long time, the page may have gone idle, and you may not be able to access your attachment.

Press the "Reload" (F5) button and then log back in to your account.
Ensure that the attachment is not corrupt.

If the sender did not finish uploading before they hit "Send" or there was an error during the upload, the file may be corrupted.

Ask the sender to re-attach the file and send it again.

Check the file format.

Some formats are proprietary and will not open unless specific programs are installed on your computer.

For instance, if you are sent an AAC file, you will not be able to open it unless iTunes is installed on your computer.

Dec 02, 2013 | Yahoo Mail

1 Answer

Hotmail not receiving. Enable IMAP How?


Windows Live Mail is the desktop email application of Office Live, introduced with Windows 7. Windows Live Mail replaces Outlook Express in Windows XP and Windows Mail in Windows Vista. You can use Windows Live Mail to access most free email accounts, such as Gmail, Hotmail and Yahoo Mail, as well as those offered by Internet service providers. You can also set up your IMAP (Internet Message Access Protocol) account to use Windows Live Mail.

Open the Office Live email application. Click "Start," select "Programs" or "All Programs" and select "Windows Live Mail" from the "Windows Live Folder." Go to the "Tools" menu and select "Accounts" to open the "Accounts" dialog box. If you do not see thetoolbar, press the "Alt" key to display it. Click the "Add" button, select "Email Account" and click "Next." Type in the complete IMAP email address, such as "name@emailprovider.com" into the "Email Address." Enter the password for that account in the "Password" box. Enter the name you want displayed to email recipients in the "Display Name" box. Select the "Manually Configure Server Settings for Email" check box and click "Next." Select "IMAP" in the "My Incoming Mail Server Is" list. Enter "imap.ispname.com" into the "Incoming Server" box, replacing "ispname" with the name of your email provider. Type "smtp.ispname.com" into the "Outgoing Server" box, replacing "ispname" with the name of your email provider. Click "Next" and then click "Finish." Hope this helps.

Jan 09, 2013 | Microsoft Windows 7 Ultimate for PC

2 Answers

Cant send emails in outlook


Because of the age of this question, save yourself ALOT of headaches and use Gmail:

Dec 12, 2012 | Microsoft Outlook 2001 (outlook2001) for...

1 Answer

How do you delete old email 'address'es in my computer file


Which email account ?

Erase Email Addresses in My Computer


Email addresses can be stored on a computer if you use email software, such as Microsoft Office Outlook and Yahoo Messenger Beta.


Deleting email addresses manually from these programs does not actually completely erase them from your computer.


To erase email addresses permanently, meaning that a hard drive recovery program will not be able to restore them if it is used, requires a process called formatting, which completely erases the information on a hard drive.


Click on the shortcut "My Computer," which you can locate on your desktop.


Right click "Local Disk (C:)" and select the "Format" option.


Change the "Allocation Size Unit" to "Default Allocation Size."


Click the "Start" button.

The email addresses, as well as the rest of the files on the hard drive, will now be erased.


Delete a Live Mail Email Address


Windows Live Mail is a part of the Windows Live suite of productivity and entertainment programs, and it is intended to be the new free email client for Windows beginning with Windows 7.


After trying Windows Live Mail, you may decide that you have added too many email addresses and that you would prefer to use the email client to check only one address.


Remove an email address from Windows Live Mail to reduce the clutter in your email inbox.
Launch Windows Live Mail, and browse to the "Tools" menu at the top of the screen.


Click "Accounts."

Click the email account that you would like to delete.


Click the "Remove" button.

A message will appear to remind you that any messages belonging to the email account that are not backed up in another location will be deleted permanently.


Click "OK" to confirm.

The account will be deleted immediately.


Click "Close" to return to Windows Live Mail.


Delete Hotmail Adresses


Log in to your hotmail account and click "Help."


Search for "Cancel Account" and select "Why are all my email messages gone?"

Expand the option that says "Close a free Hotmail account" and click "Windows Live Hotmail close account."


Click "Close Account" on the page that opens.


If you do not sign in to your account for 365 days, your account will also be deleted.





Hope this helps.

Nov 26, 2012 | Computers & Internet

1 Answer

I've been using my dad's computer since my is broke and I would like to get yahoo mail without interupting his, how may I do that I have a e-mail address already it's ...


Shannon, generally opening the same website with a login (like Yahoo or Google) multiple times with the same browser is not possible. Usually the website asks if you want to log the first person out and log back in with the 2nd person's username/password.
There are a couple of possible workarounds that you might try that should work.
1) Launch a 2nd instance of the browser. If you use Internet Explorer for example, double click the icon for it again and launch a 2nd instance of it. Then in that 2nd browser try to log into your own yahoo account. That may 'trick' the site into allowing you to log in that way while keeping his mail logged in using the 1st instance of the same browser.
2) Use a 2nd browser. You could also install Google Chrome, Firefox or some other browser on the same computer. Now, first launch Internet Explorer and have him log into his email. Then launch the 2nd browser product and you log into your own email. This usually works as the browser sessions are separate so the websites 'think' they are coming from different computers and allow multiple logins.
Hope this response helps you out.
Best of luck!
I strive for '4 Thumbs Up'! If I've assisted you, I'd greatly appreciate you taking the time to provide me with a favorable rating. Thanks so much!

Jun 22, 2011 | Computers & Internet

1 Answer

Every time I try to go to Yahoo.Messanger It logs me out saying I am logged in on another device.I have but one computer?


Yahoo mail has chat activated and when you log into email it logs into Chat as well and that's why Yahoo Messanger logs you out because you cannot have two instances of it running. To fix this, on Yahoo Mail screen, under Chat & Mobile Text, select Sign out of Chat and it will show I'm Offline. In this way it won't kick you out of Yahoo Messenger anymore.

Dec 24, 2010 | Yahoo Messenger

1 Answer

I can recieve email but I cant send any email out


If you can successfully receive e?mail messages, but can't send messages, then Windows Mail is having problems connecting to the outgoing e?mail server that's used to send messages. These are likely possibilities:
  • If you've never been able to send e?mail successfully using Windows Mail, your e?mail account is probably not set up properly. First, follow the steps to verify your e?mail account information in the "I can't receive e?mail" section of this help topic. If you verify that your e?mail account information is entered properly, you might need to change your authentication settings so that when sending mail, you sign in using your e?mail user name and password. Check with your e?mail provider to see if it requires authentication for sending e?mail.
    To use authentication when sending e?mail
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then, under Outgoing Mail Server, select the My server requires authentication check box.
    5. If the account information that you use to send e?mail is not the same information that you use to receive messages, click Settings, click Log on using, and then enter the user name and password that you use to send e?mail.
  • Many Internet service providers (ISPs) require you to be directly connected to their network to use their outgoing e?mail servers. If you're using a mobile PC and connect to the Internet using a different ISP (such as when using a wireless connection in a hotel), you might be able to receive, but not send, e?mail. Some ISPs will allow you to send e?mail when connected to a different provider if you use authentication when sending. Follow the previous steps to use authentication when sending e?mail. If your ISP doesn't allow this, you'll need to find out the name of the outgoing mail server for the ISP you're currently using, and then change the settings in Windows Mail to use it.
    To change the outgoing mail server settings
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then enter the new mail server in the Outgoing Mail (SMTP) box.
    5. If the new outgoing mail server requires authentication, under Outgoing Mail Server, select the My server requires authentication check box.
    6. Click Settings, click Log on using, and then enter the user name and password for the outgoing mail server.

Mar 27, 2010 | Yahoo Mail

4 Answers

Trouble with logging in on my account


Hi,
go to yahoo.com and in the support section choose "forgot password"

May 07, 2008 | Computers & Internet

2 Answers

Error S7121


hey cloud 435,

This is a known error.. This is probably the error message that prompts in your cell phone, Error " Mail cannot connect to your desktop".

How to fix this?

  1. Close all web browser windows.
  2. Verify the Xpress Mail PE Desktop Client is connected:
    • If Yes, exit out of desktop client, restart client and then reconnect.
    • If No, start desktop client and then connect.
  3. Once desktop is reconnected, attempt to sync again from the device
  4. If problems persist, there exists the possibility that a corrupt email message or calendar event is causing the error.
  5. From the Xpress Mail client on the device, click Settings > Preferences > Calendar and uncheck Calendar sync.
  6. Perform a sync from the device.
    • If the sync is successful, then the issue pertains to a corrupt calendar event. Continue to step 7.
    • If the sync is unsuccessful, then the issue pertains to a corrupt email message. Log into the Xpress Mail and click on each individual email message to validate if an error appears. Email messages that are not causing the corruption will open as normal. The corrupt email will return an exception error. Delete or move the email message to prevent the S7121 error from occurring again.

  7. Attempt a sync once more.
    • If the sync is successful, enable the debug option on the desktop client and collect the log files for escalation to customer care. This is important as these errors can be reviewed to provide updates for the Xpress Mail application to prevent future occurrences.
    • If the sync is unsuccessful, then the issue pertains to another corrupt email message. Continue to review the messages using the Xpress Mail PE website until all corrupt email messages have been removed.
  8. If problems persist, attempt to uninstall and reinstall the client.
  9. If problems persist, please contact customer care.


Thanks and goodluck..


earljason

Apr 02, 2008 | Cell Phones

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