Question about Whirlpool Refrigerators

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Hello, I have a Whirlpool side by side refrigerator, Model number: ED5FTGXKQ02. I am having a problem with the ice maker. The water drips out of the water chute into the ice tray and all down the back of the freezer. It makes solid ice chunks so that we are unable to use the dispenser. I do not know what part I need to replace. Can you help? Thank You Susan Miller

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Good day,
The primary problem is the water valve in the bottom back of the machine not shutting down completely after a fill cycle.
This dual valve is non repairable, and you will need to replace it with a new one.
They are available at most all appliance parts houses.
Also, it would be wise, to remove the ice maker (3 screw or clips and an electrical plug, and make sure the fill tube is in good shape and not iced up.
With the ice maker removed, press on the fill tube going to the rear of the freezer to make sure it is properly seated.

Posted on Aug 05, 2010

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Posted on Jan 02, 2017

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The cause of the constant drip is the inlet valve. Since the ice-maker water doesn`t travel through the filter but directly to the ice-maker, the valve must be faulty to allow water to travel through the valve when it`s not energized.

The valve part number most common for your type of fridge (manufactured by Whirlpool) is W10247725 and retail`s around $25-$30US.

**If you decide to service this on your own remember to unplug the unit and shut off the water to the unit.**

Hope that help`s. If so please take a second to rate the solution I provided for you here at fixya.

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Enter model number on this website to find schematics and replacement parts.

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