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When i call people i can hear them but they cant hear me

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Hello,

this is because the mouthpiece of your phone is defective. its either the mouthpiece is fault and needs replacement or there is dust on the mic hole, blocking it from function.

Use a phone screw driver to open up the phone, clean the mouthpiece hole, use a tiny pin to through dirt or dust that may be blocking the mouthpiece hole. couple the phone back ans try again.

If the problem still persists, then it means you will have to change the mouthpiece entirely. Go to any phone part accessories shop/store within your vicinity, buy a new mouth piece for your phone model, do the replacement and your phone should be perfect again.

Also, before you change the mouthpiece, you still have an option of using a hands-free (earphone) to receive and make calls till you replace the phone's mouthpiece. The hands-free hands-free (earphone) has it own mic/mouthpiece so its definitely going to work.

I hope the above solves your problem. Let me know is you still need further assistance or clarification and I will be glad to respond or reply back to you.

Best regards.

Posted on Aug 05, 2010

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