Question about Canon PIXMA MX860 OFFICE AIO-2.5IN LCD 19.4X17.1X8.9IN All-In-One InkJet Printer

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Turned printer on this morning and Error 5012 appeared with the copy and alarm buttons flashing. HELP please.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 412 Answers

SOURCE: Canon Pixma MP830 error 5100

As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 09, 2009

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SOURCE: Error code 6A00, alarm light flashing, no copy, print or fax function working

I had the fatal 6A00 error on my out-of-warranty MP830 and I was ready to give up and buy a different printer. Per Canon website it says that you need to send it for repairs.

Goggling the error message, I was able to find a solution to this error that doesn't require sending the unit to Canon. . The problem apparently is related to the purge unit located at the far right side on where the printhead moves back and forth.

Based on the postings, there appears to be three common problems that causes the error, which is related to a paper jam error. 1) If its a new printer or even an older one, there are two sponges that collect ink and two plastic wipers located in purge unit may be loose or missing. Check to see if its it there. If not, it may actually be stuck somewhere. 2) there may some paper stuck somewhere around the printhead and or the purge unit or 3) there is a build up of gooey ink on the purge unit.

The gooey ink turned out to be my problem and apparently quite a few others. Following someone else's advice, I turned off the printer & unplugged it, move the printhead to the left and used long Qtips with Windex to clean up the ink around the purge unit including a little white plastic spring-loaded lever. I also dampen the sponges with Windex. If you do this be careful not to dislodge the sponge or wipers. If you do, you can alway stick the pieces back in. After cleaning it, and checking the sponges and wipers are seated correctly, I plug the unit back in and worked fine. Problem solved!

Posted on Mar 29, 2008

  • 3422 Answers

SOURCE: Canon MP830 error code 6A00

HI,

Please the pixma off and open the lid.Now manually slide the cartridge-tray to the left.

Use a piece of tissue to clean the base-pad where the heads are stored.See if it is stuck in a kind of upward position and look if the mechanism that moves the tray is released if not then touch it and it will be loose. Remove all ink residue, move the tray back to its most right position and close everything.

Let me know if you still get the same error.

Thank you

Posted on Aug 13, 2009

komguy
  • 2306 Answers

SOURCE: Receiving error code 6A00, and alarm light is

That error says the purge unit is broken. You will need to have the purge assembly replaced.
It's # QM2-3032-000 but a shop should replace it for you.

Posted on Dec 04, 2009

dj_relly999
  • 4070 Answers

SOURCE: Canon Pixma 680 Error 6C10 and Flashing Copy and Alarm buttons

Hi! Please try this. Unplug the printer from power source and press hold the power button for 10secs. while unplugged. This should reset the printer's system. Plug the printer to power source, turn it on and see how it goes. This should make your printer work normally again. Hope this helps and have a good one!

Posted on Jun 15, 2010

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1 Answer

Canon IP5200R printer. Green & red led`s flash 20 times, pause & repeat. print head will not come out of park position on righthand side. Fault occurred while printing a photo error 6500 displayed


Hello!

Error 6500 or green and red flashes 20 times, mean hardware error. Particularly, the Logic Board Assembly

There are two possible fix: first is to reset the printer's waste ink counter and the second is to replace the Logic Board Assembly (part # QM2-2733)
alpug_67.jpg


Reset the Waste Ink Counter:
1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the
Power button. (DO NOT release the buttons. The Power LED lights in green to indicate that a
function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power
button.)
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4) When the Power LED lights in green, press the Resume/Cancel button 4 times (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

For technical help:
  • For toll-free technical support, please call 1 (800) OK-CANON (1-800-652-2666) during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. ET, excluding holidays).

  • Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752
Hope this helps!

May 18, 2011 | Office Equipment & Supplies

1 Answer

Canon MP830 Error Code 6AOO


The error seems to indicate a failed sheet feed, check the paper path to see for any stuck bits of paper, however I have heard that this can also be caused by a flaky sensor in the paper path.....

apparently the best way to deal with this is to turn it upside down and give it a shake.

hope this helps

Jul 21, 2010 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon Pixma 680 Error 6C10 and Flashing Copy and Alarm buttons


Hi! Please try this. Unplug the printer from power source and press hold the power button for 10secs. while unplugged. This should reset the printer's system. Plug the printer to power source, turn it on and see how it goes. This should make your printer work normally again. Hope this helps and have a good one!

Jun 15, 2010 | Canon Office Equipment & Supplies

1 Answer

MP830 6A00 error & ON/OFF switch not working


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jun 10, 2009 | Canon PIXMA MP830 All-In-One InkJet...

3 Answers

Canon MP390 - "Data Error Press Set Key" Message


No free suggestions go to the authorised service centre or trying to get an live chat support from canon like I do from my hp printers

Feb 01, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Alarm light is flashing and can not print


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Nov 12, 2008 | Canon MP830 All-In-One Printer

1 Answer

Alarm light flashing, please wait message


Can only try

To reset waste tank full error in MP730.

1. Hit the "menu": Key
2. Hit "Copy" Key
3. Hit "#" Key
4. Scroll thru the menu headings until you come to "Test Mode" - 12th heading
5. Hit the "3" button- this will bring up Eprom Clear
6. Hit "0" button
7. Hit the "Stop" button


Can only try then your printer go on longer but some time the other you need to clean out the waste ink it inside the printer go to open up all.



Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

Jun 10, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

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