Our washer is less than a year old....we have had it serviced 4 times already and the mother board replaced 3 times....the washer will start..run for a couple of minutes then numbers start scanning up and down and all over the place..we do not get codes....just a washer that does not seem to know what to do.....it will go into spin, stop, start...whatever its little brain seems to want to do at the moment...these problems started when the washer started itself up twice in the middle of the night....we had to unplug it....bizarrre....Sears seems happy to keep sending people out to replace the mother board ...however it is obvious the problem may be electrical...we have installed a dedicated surge protector...we had our electrical checked...we are not the problem...the last tech said he doesn't want to come back here again....he is sick of our washer...so....it is still under warranty...we will extend the warranty so Sears can send out a tech till the cows come home if they want...so far these visits have probably cost Sears the cost of the washer and more...time for Sears to replace it......we are fed up ...
Just called Sears to talk to a technician just about if it can just spin instead of rinsing and spinning. Told me it can't . Been wanting to know for a year now how i can just spin some hand washables without taking 20 minutes of re rinsing draining and then spinning. She knew nothing . Told me it can't be done . had to find out myself. Just press rinse/drain spin and then press 2nd rinse after that. They are of no help!!
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Well, you could simply set it to wash again without detergent, if you haven't already thought of that.
Modern machines like yours operate from a computer like mother board that may have corroded the link to make the machine rinse only. Try that and see if that works, assuming your machine has that option on the selections. If your machine is less than two years old it should be under guarantee, but sometimes a repair outlet can convince the makers to pay for the repair or replace the unit for a new one. If it's made in China, it may become faulty within two years. I have personal experience with that problem. In the past 4 years, I've had 3 new machines, all made in China. I didn't have to pay for a new one or for repairs, probably because I threatened them with court action. Jim Hart
NOTE: Be sure to unplug the washer to disconnect electrical power before accessing internal components.
There is a slight possibility that a problem with the pressure switch hose could be causing this problem.
A pinched or twisted air hose can cause this fault code.
When you open the console, check the air hose connected to the pressure switch on the machine control board.
If it is pinched or crimped, I recommend rerouting the hose to resolve this problem.
This may fix your problem without replacing the control board.
NOTE: You may want to check for this condition before ordering the control board. Most electronic control boards cannot be returned for a refund or credit.
If you find no apparent problems with the air hose on the pressure switch, then replacing the machine control board on this washer should correct your problem. There is a risk involved in replacing this part yourself.
As noted above, you could have a problem with the air pressure hose that is not apparent upon your initial inspection. A service technician would normally need to properly and thoroughly diagnose this problem before replacing the control board.
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There's a couple of reasons for the F-01, most common is a bad relay on the main control board. (CCU) This washer will also flash that code if: 1: Either the back or front access panels are removed while operating, there are ground safety switches that are held closed by the panels. 2: If the power supply outlet is supplying much less than 120V (usually would need to be 112V or less to cause it) 3: If the polarity is incorrect (hot and neutral reversed) at the outlet 4: If there is an open ground at the outlet. The easiest way to check 3&4 is with a simple plug in outlet tester. I have seen all of these problems throw an F-01, but I would still say 9 out of 10 times you have no option but replacing the CCU. Make sure to double check your manual about the warranty info, as some electronic controls are often covered beyond the 1yr standard warranty. If you're going to replace it yourself, it is accessed by removing the top panel, and is located towards the front, right side of the cabinet, and has a zillion wire harnesses plugged into it. When replacing the board, note that there may be some harness connections available on the board that are not used, mark them as such. Hope this helps.
The Duet washer is a good machine, just unfortunate Whirlpool engineers used oxidative circuit board coatings. All the circuit board connections are oxidizing causing the machines to have faulty connections. We have fixed the problem using this information. UNPLUG the machine first . Take the top off (3 screws in the back) , remove the mother board box from the frame housing and remove the lid. Now you can see the circuit board. Carefully remove ONLY one (clip plug-in) at a time. Scrap with a (knife or sandpaper or steel wool ) the edge connector where that plug was, on the circuit board removing the oxidated metal (it may not look oxidated but must be cleaned), Next put ( vaseline or mineral oil) on the edge connector where that plug was, NOTE: Vaseline or mineral oil is a non-conductive oil and will not effect electronic operation but will prevent further oxidation and the erratic operation of the mother board will cease. Now do the next plug and repeat until completed. NOTE: We recommend only one plug at a time so you do not get confused where each plug belongs. Put the cover back on the mother board box and reattach to the frame, then put the lid back on and screw it down. End of any problems.
This is most likely the brushes on the motor. Intermittently failing due to wear and tear. I *could* be the motor but the brushes are very cheap in comparison.
On most washers the brushes are < £20. Time to fit is less than 0.5 hours.
You have three options
1/ If you are or know someone who is very technical and confident - once you have the right parts should be able to install them. (Unlplug the unit before touching!!!)
2/ If you have a service contract use it, they should provide parts and fix.
3/ A service engineer is your last option - say £90 callout + parts. (On certain washer units parts are free up to five years old - but you have to pay the call out fee)