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Trying to do an update on Samsung DVD HD850

HD dvd won't play, Netflix says I have to update my software or firmware on the DVD player, can anyone tell me how?

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  • rockmama Apr 26, 2008

    i'm sorry, what's a service point?

  • rockmama Apr 26, 2008

    How do you do the update once you take it to a service point?
    Sorry, I'm clueless.....

  • rockmama Apr 26, 2008

    thanks for your help!



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You need to take it to a service point to do the software update

Posted on Apr 26, 2008

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  • Ginko
    Ginko Apr 26, 2008

    An authorized repair shop, firmware update is supposed to be distributed only to authorized repairman.
    If you wan to try doing it yourself follow instruction here

  • Ginko
    Ginko Apr 26, 2008

    To download firmware you will need to enroll in forum here, and search for proper firmware in files

  • Ginko
    Ginko Apr 26, 2008

    If you take dvd to a service point (samsung repair shop) they do the update, as they already have an image CD. If you do it yourself you follow instructions to download files and create yourself image cd, for example from forum:

    "Write the downloaded files :


    onto a blank CD-R disc, using the following settings :

    Recommended Application

    Nero Burning / Easy CD Creator .. Etc

    Multisession ; No Multisession

    CD close or Finalized CD

    In order to increase Disc Playability, add a dummy file (over 100MB) together with

    the update file in CD- R, not CD- RW.

    (The Dummy File can be any kind of file except jpg, mp3, wma file. Zip file

    format is recommended.)

    Firmware Upgrade

    1) Insert the update CD- R disc with the software update.

    2) It takes about 30 sec. to load the update disc.

    3) Select "TOTAL" and press the "ENTER" button on the remote control


    4) It takes about 1 min. to complete the update.

    5) After update is completed, the door tray will be open automatically.

    6) Remove the update disc and wait for 2min.

    The unit will shutdown automatically.

    7) Turn on the unit with power button. The display will show

    the Menu Languages within a few seconds.

    8) Select the languages you want with a corresponding number button.

    The update is now completed.


    Press 1 for English

    Press 2 pour Francais

    Drucken Sie 3 Fur Deutsch

    Pulse 4 para Espsnol

    Premere 5 per Italiano

    Druk op 6 voor Nederlands"

  • Ginko
    Ginko Apr 26, 2008

    You are welcome



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SOURCE: Samsung DVD HD850 won't play HD dvd

I was advised to take it in to be repaired, so that's my plan. thanks.

Posted on Apr 27, 2008

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