Question about Apple iTunes
Create a New User Account When
troubleshooting a variety of issues, it can be useful to determine if
the issue affects a specific Windows user account or all accounts.
Follow the steps below to create a new user account in Windows Vista or
User-specific troubleshooting If your issue only happens in one particular user account, some of the suggestions below may resolve the issue. Before proceeding however, you'll need to make hidden files and folder visible in Windows. Follow steps 1-5 in iTunes for Windows in Windows Vista doesn't open after upgrading.
Third-party iTunes plug-ins can cause many issues, particularly if the plug-in has not been updated to be compatible with new versions of iTunes. iTunes plug-ins are stored in the following location:
C:UsersusernameAppDataRoamingApple ComputeriTunesiTunes Plug-ins
Some of the files that iTunes uses to store settings and preferences may be unusable and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
If you iTunes library has become unusable, rebuilding it as described in How to recreate your iTunes Library and Playlists may resolve the issue.
Sometimes a certain audio file can cause iTunes to quit unexpectedly or stop responding when it is analyzing gapless playback information. To determine which file(s) may be cause the issue follow the steps below:
Windows viruses can interfere with a variety of computer functions including iTunes. Make sure that you have current anti-virus software installed with updated virus definitions and use it to scan your system.
Internet Security software itself can sometimes cause iTunes to quit unexpectedly. Try disabling the Internet Security software temporarily or exempting iTunes from any active scanning done by such software. If this resolves the issue, check with the maker of the software for an update to the software or its virus definitions. See the following article for more information: iTunes for Windows: Troubleshooting security software issues.
Sometimes other programs and start-up items can conflict with iTunes, look at the following article to troubleshoot such conflicts:
Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7
Removing unusable configuration files that iTunes uses can resolve launch issues. See "iTunes for Windows Vista or Windows 7 doesn't open after upgrading" for information.
An improper installation of iTunes or QuickTime can contribute to a variety of issues. Follow the article below to learn how to completely reinstall iTunes and QuickTime:
Trouble installing iTunes or QuickTime software in Windows
Having outdated drivers on your computer can cause strange behaviour with iTunes, QuickTime, iPod, and other applications. See this link to update the drivers on your computer.
Posted on Aug 18, 2010
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Posted on Jan 02, 2017
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