First go to this site and download and install this codec pack. Also, make sure you have your speakers set as you default sound device.
JBL Creature 2 are a computer
speaker system designed and sold by JBL. The system is made up of two
satellite speakers and an omni-directional subwoofer. The speaker system
connects directly to a computer's available sound card output jack or a
laptop's stereo output jack. Occasionally, problems can occur with the
sound quality and connection with the speaker system. If there is no sound coming from the speakers, check the cable
connections. Ensure the satellite speakers are firmly connected to the
matching jacks on the back of the Creature's subwoofer. The
connections are color coded and, in addition, each speaker connector is
shaped differently to fit only into one jack. Ensure the output cable is
firmly connected to the subwoofer audio in jack and the computer's
audio-out jack. Ensure the power button on the back of the subwoofer is
pushed inward. If everything is connected properly, the green lights
on the underside of the satellite speakers will glow.If there is
still no sound, tap the right-hand side audio-increase button on the
right satellite speaker until sound is heard. Also ensure there is audio
playing from the computer. Double check the lower right-hand side of
the window's main screen and look for a speaker icon. If the icon has a
red slash over it, click the icon and uncheck the "mute" option.
Hope this helps
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