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Cant delete email in Outbox of Outlook express

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Hi,

Stranger things have been known to happen to folks using Outlook Express, but I'm sure that's little comfort to you now. Here are some things you can try to remove the offending item from your inbox.

  • First, have you made sure that you are current with Windows Update patches and fixes? There are a bunch of nasty bugs in Outlook Express that can leave you open to attacks from specially formatted emails -- with or without attachments. Some viruses can be activated and spread to others just by viewing a message in the preview pane, but ONLY if you are using an old, unpatched version of Outlook.

  • Next, is your anti-virus protection up to date? If your service has expired, renew it ASAP. Or check with your ISP to see if they offer any free anti-virus software.

  • Try turning off the preview pane in Outlook (use View / Layout and UNcheck Show Preview Pane). Then right-click the offending message and select Delete.

  • Some users report success with pressing the Shift and Delete keys after highlighting the message. Note: This technique will delete the message without sending it to the Deleted Items folder.

  • Finally, it's possible that the undelete-able email does not contain any harmful content, but attempting to open it triggers a flaw in your anti-virus scanner. If you are certain that the email is a harmless message from a known person (and they are using anti-virus software), you could try suspending your anti-virus program, then attempt to delete the message.

  • Please post your feedback and Vote if the problem resolved as per your satisfaction.

    Posted on Aug 05, 2010

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