Question about Tomtom GPS
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Posted on Jan 02, 2017
The most common problem to this is because the TomTom doesn't know it's current location. It may be that you last used your device a long distance from where you currently are now. I don't know how long you waited for the gps signal to acquire but it can take up to 10 minutes (even on military aircraft if they don't know current location).
Power it up and press on the signal strength icon. That will bring up your satellite tracking status. If it don't look like it's doing anything, then your gps has probably malfunctioned. If it looks like it's acquiring satellites, then give it a good amount of time (10-15 minutes) to see if it can find your location. I recommend doing it outside of your vehicle with no satellite obstructions to make the process go faster.
Posted on Jun 11, 2009
If you where having difficulty with the on/off button, it sounds like the microswitch under the plastic. Unless you can do micro soldering you can not fix this yourself. You should get a quote from tomtom.
Posted on May 30, 2010
Testimonial: "Thanks for the advice"
SOURCE: My Tom Tom one xl
What you need to do is to reset your unit. To reset your device, First check that the battery is properly charged. Allow the tom tom charge for about 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device by using a straightened paper clip or something similar to push the reset button for about 15 seconds.
Then you turn on your device by pressing and holding the power button for about 15 seconds. The picture of where the reset button is on your device is shown below.
Hope this information helped
Posted on Jan 05, 2011
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