Question about NorStar Cics 6.1 & Call Pilot 100 Voicemail Package (NTPKG01)
Without having the programming manual on hand for this switch I have to generalize from other switches. Double check your auto forward settings within your hunt groups. It sounds like you have auto forward set wrong. If you have the voice mail set to engage on the 4th ring try changing that to engage on the 6th ring with the forward within a hunt group to forward to next available on the 3rd ring, see if that helps.
Posted on Aug 05, 2010
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Posted on Jan 02, 2017
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