Well it goes like this.. my sansa e260 worked great for the longest time then one day it just kinda stopped playing and the screen fades out to white whenever i tried to play songs then eventually shut itself off. I found out while its fading out I can hold the power button for 30 sec and it shuts off and i can turn it back on again like nothing happened but I cant play any of my songs so I decided to reset everything and start over. Now my computer says there is still music on there but i cant play it but when i use the mp3 there is nothing there. So I decided to try putting music on it again... I use the media player to sync music on like always but whenever i click sync it erros and my computer says later that the devide is not connected when i look at the device its fading out again.... Sooo.... I decided to reconnect it and go into my computer then the device to see if there was something there that could give me a clue and when I go to the music folder it fades out again and my computer trys to tell me there is no device... Now the weird thing in this is that my radio works fine I have never tried videos but i know my pictures are fine too its just my music... If I wanted a radio I wouldnt have gone out and paid 250 bucks for one if anyone can help they would be greatly greatly thanked.
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Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. That will be the only way
Check to see if you have a boot file in one of the folders this is from starting the computer with the sansa connected if this doesn't work try to Reset All NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED TO PERFORM THIS OPERATION! If your device freezes up press the Menu button and hold for 15 seconds. This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation will be gone.....
IF that doesn't work try to recover...download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Star the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate I believe you already have the software/firmware
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
I have guys, I just spoke with the Sansa representative. Even if you have Windows Vista, you do not need a drive for e260 given that Vista carries that drivers for it. If you have tried the steps above, but you Sansa still did not format successfully after using the recoverty tool. This is what you do:
Set you Sansa e260 in recovery mode
- set it to hold
- hold rec
- connect to computer while you are holding rec
- device should be now in recovrey mode
- go to my computer
- go to the folder 16B format
- you will see a text file
- don't worry about
- add a new folder and name Sansa.fmt
- wait up to 2 minutes
- message on your device should say formatting
- wait a few minutes for formatting to take place
- stop the device by removing it safely using windows Safely device removal tool on bottom right corner of your screen
- disconneting your Sansa and you should see a message upgrade finished, Sansa has been restored or something like that
- Power your Sansa on, and Bwala!!! your Sansa is back to normal.
get a refund say it scewed on ya iv'e tried evry single thing i can do and every thing there is to do but nothing worked this is the option so do what i told ya get a refund you'll get your cash back or a new one or a new bettar model cause that one screwd on ya and it was their fault. hope this is helpfull. from helpfull anime