Question about Grindmaster B-SAP Coffee Maker

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Hi. My office has a Grindmaster/American Metal Ware "B-SAP" model coffee brewer and this morning it stopped working. The LED display is showing an error code "E2". I removed the top cover, checked the wire connections and they all appear to the naked eye to be OK. What is the common cause for an E2 code? There are several engineers in my company so if you could help steer me to what part needs replacing, I'm sure they could perform the installation. Thank you! Francis

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  • fpuntney747 Aug 05, 2010

    When I look in a B-SAP manual that I found on the web, it states the an "E2" code refers to a problem with the thermistor or thermistor circuit ... the answer I received from the first expert on this site does not jive with that. So I'm asking for a second opinion please? What part usually needs to be cleaned or replaced when a B-SAP coffee brewer quits and displays the code "E2".

    (in response to the previous expert advice I received, it's hard to run the brewer through a brewing cycle with descaler solution IF it's not running).



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Here are some of the most common problems that can cause your coffee brewer to stop working:

  • The power cord or on/off switch can go bad. In either of these cases, it's best to get a pro to replace it or buy a new coffee maker -- replacing it improperly can lead to a fire.
  • The one-way valve can get clogged open or closed. You can usually fish out the debris that causes this problem with a toothpick.
  • The tubes can get clogged with calcium. This is especially true of the aluminum heating tube. The normal way to solve this problem is to run vinegar through the machine once, and then run two batches of water through to clean out the vinegar.
There are two problems that are nearly impossible to fix:

Failure of one of the heat-sensitive switches
Hi.  My office has - 4ae3e27.jpg
(This is The coffee maker's temperature sensors)

Failure of the heating coil:
(This is the
The coffee maker heating coil)

Because it's nearly impossible to get replacement parts, you probably have to buy a new coffee maker if one of these problems disables your machine. Now, when you make coffee tomorrow morning, you can do so with a new appreciation for exactly what's happening inside.

Thanks for contacting Fixya

Posted on Aug 05, 2010

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Press the On/Off button to reset the Coffee Maker.
NOTE: If the Coffee Maker has been stored or used in a cool environment, warm the Coffee Maker to normal room temperature before doing this.

If reset is not clearing E2 then you would need to contact GrindMaster as they will do a free exchange for unit under the 2 year warranty. You can contact them at Phone: (USA) 1-800-695-4500
Customer Service & Technical Support representatives are available Monday through Friday from 8 AM to 8 PM EST.
Its a toll free number so doesn't cost a penny to contact them for advise or exchange under warranty, Make sure you try run the reset above make sure the machine is not in a cold room when doing it.

Posted on Aug 05, 2010

  • 1 more comment 
  • fpuntney747 Aug 05, 2010

    The unit has been used every day in our office which is not a cool environment; it just stopped working this morning out of the blue. Pressing the on/off button does nothing. I tried unplugging the unit to reset it but "E2" pops right back onto the display. What is the most common causes for an E2 code?

  • Simon Swales
    Simon Swales Aug 05, 2010

    Common reasons for e1 or e2 are generally clogs or deposits from the water build up over time .

    The coffee maker needs to be descaled.

    Run the coffee maker through a complete brewing cycle using
    a descaling solution. you can buy them from local stores

  • Simon Swales
    Simon Swales Aug 05, 2010

    E2 Can refer to many problems, You asked common which is the build up of deposits in the pump, But can also be many other issues.



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