Question about Apex Digital AT2702 27" TV
The red key means that the TV is in protect mode. This happens when an internal fault is detected.
I assume that you already tried disconnecting the TV for a while.
Basic troubleshooting explained here:Why my TV does not start up and remains in...
If after many tries of switching on and off sometimes tv stays on, then problem is likely a faulty PSU.
The best way to contact an authorized technician is by ringing the number listed on the owners manual. Alternatively try Fixya directory here Fixya directory- Consumer Products Repair
Try first the troubleshooting proposed in link above. If that does not work, ring customer service.
Regarding the repair cost, this depends on the part that is defective.
As said the technician must test internal parts to find out why TV is in protect mode.A repair that involves parts replacement may start at $150/$200
For parts try Partstore or ShopJimmy
Posted on Aug 10, 2010
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Posted on Jan 02, 2017
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