I have used this same modem/router wirelessly with macs from 10.1 to 10.4 easily. The problem is 10.5 and WEP. Why I don't know. If you try to start a browser, like Safari, it will start "network diagnostics" and you enter the key on the bottom of the zoom router (also what kind of key it is). This is clunky but is functioal. I have never installed any software for setting up the zoom.
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Zoom X6 routers don't work with either Kindles or Nooks- it seems the connect on demand to save power confuses the Zoom router - typically requiring the unpractical fix of rebooting the router every two minutes.
Hi……there could be a number of reasons why you can’t connect. I’m assuming you have rebooted both laptop and router to see if this helps, so let’s move on to some basic troubleshooting steps to start with:
Can you pick up the internet through a wired (Ethernet) connection between the laptop and the router? If so, this narrows the problem down to your wireless connection.
Can you login to your router again, and check to see if MAC filtering has been enabled. To find this, go to Advanced Setup > MAC filtering. If the status is ‘enabled’, disable it, Save changes, and try to connect wirelessly again
If MAC filtering is off, and you still can’t connect, go to ‘View Wireless Networks’ on your laptop: disconnect from your network, wait 30 seconds, and reconnect. When prompted, re-enter your network key very carefully. Can you connect now?
If you still can’t connect, please come back to Fixya, and let me/us know the operating system on your laptop. Good luck…
Remember it takes two to tango, so the issue may just as well be in the iMac as in the Zoom X6... Regardless of that, I had the same problem (PC works fine, iMac and PC both get flaky when the iMac is powered up). Zoom tech support suggested trying RF channels 1, 6, or 11. The router was using channel 10, changing to channel 11 calmed things down. Zoom said there wasn't anything magic in those numbers, but their testing showed those channels worked best with the Apple products.
You dont need both. Do the following: Unplug your speedtouch from the phone line at the back of the speedtouch unit. Plug that cable into your Zoom. Then plug one end of an ethernet cable into router and one end into your PC.
Type http://10.0.0.2 into a web browser (eg. Firefox or Internet
explorer) username/password is admin/zoomadsl go to basic setup and
input your ISP username and password (the one given to you by your
internet provider) under PPP. Click configure my connection. Save
changes and then write to flash (both buttons on bottom of page)
Contacted the company who gave the good advice of changing the DPI settings and also showed us 2 different ways of how to do it. For anyone who has the same problem try right clicking the desktop and click on personalise, adjust font size to default and save,. Alternatively click start, control panel, appearance & themes, change screen resolution, settings, advanced, DPI to normal 96 DPI and save. Thanks for your help we will always check this site if problems in future.
you need a ethernet network card, if you want it connected to the x6 directly, or you can get a wireless card for the desktop.
the instruction for setup the x6 is straightforward. but you need to follow it to the letter, otherwise it won't work.