I have used this same modem/router wirelessly with macs from 10.1 to 10.4 easily. The problem is 10.5 and WEP. Why I don't know. If you try to start a browser, like Safari, it will start "network diagnostics" and you enter the key on the bottom of the zoom router (also what kind of key it is). This is clunky but is functioal. I have never installed any software for setting up the zoom.
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Zoom X6 routers don't work with either Kindles or Nooks- it seems the connect on demand to save power confuses the Zoom router - typically requiring the unpractical fix of rebooting the router every two minutes.
So, you're not actually offering anything just trying to flog your service. Trading standards will be interested here in your statement, 'let our experts solve your problem for FREE'. Nice try, Con men is the word that springs to mind.
Contacted the company who gave the good advice of changing the DPI settings and also showed us 2 different ways of how to do it. For anyone who has the same problem try right clicking the desktop and click on personalise, adjust font size to default and save,. Alternatively click start, control panel, appearance & themes, change screen resolution, settings, advanced, DPI to normal 96 DPI and save. Thanks for your help we will always check this site if problems in future.
you need a ethernet network card, if you want it connected to the x6 directly, or you can get a wireless card for the desktop.
the instruction for setup the x6 is straightforward. but you need to follow it to the letter, otherwise it won't work.