Question about HP PSC 2355 All-In-One InkJet Printer

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PSC 2355 will not print anything from quicken, except the help sheets. It prints from every other piece of software we have with no problem. POP up message says the printer cannot be verified at system lever, or some such. Can't even get Quicken to allow us another printer choice. I have uninstalled and reinstalled both the latest drivers and the Quicken software. Still have the same problem.

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Honestly I am not sure about the Quicken software, but I used to fix similar problems by uninstalling and reinstalling. But before you reinstall the programs and drivers, run a registry cleaner and a system cleaner (you can download one from here). Download and install it, it's a small program which is very effective. After you uninstall both the Hp printer's driver/software and the Quicken, run this program and restart your computer. Again run both the registry and cleaner once the computer is restarted and install the program, first the Quicken software followed by the printer. I hope this will also work for you.

If you have problem doing this or if the problem persists, please let me know.

I wish you good luck.

Thanks for using FixYa.

Posted on Aug 05, 2010

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