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I have a Konica Minolta c450 copier and when I print color copies I get these lines on the copy. It's almost as if the rollers the paper is passing through may be dirty or may be they need to be adjusted. Most of the copied page looks fine, it's just 2 areas on the paper where these lines (indents) appear. Any suggestions would be greatly appreciated.

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  • Gail Williams Aug 06, 2010

    Hi Daniel, I tried what you suggested but I am still getting the lines. I'm also not sure if I followed your directions completely. For instance, I didn't know what the paper dust remover was so I looked it up online to see what it looked like. I then took it out as suggested, dusted it off and cleaned the roller with a soft cloth and alcohol. I could not figure out what the transport roller was but there was another piece of machinery just above the paper dust remover that had a roller on it so I wipe it off using alcohol as well. Any more suggestions would be greatly appreciated.

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Hello,

The problem is from the roller on your copier, it is either the roller is stuck with some toner or the roller is worn out. You will need to remove and clean the surface of the roller and parts of the roller, try make copy again, if still same problem, replace the roller, it is damaged. But it is advice to first clean it.

Take care.

Posted on Aug 07, 2010

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Hi


I am assuming that you are getting these lines only while printing color printouts. This may happen due to dirty rollers. However, it may be due to Tray 2 Pick-up Roller or due to Registration Roller. Please follow the below instructions to clean them--

Cleaning of Registration Roller
1. Open the Right Door.
2. Remove the Paper Dust Remover.
3. Using a soft cloth dampened with alcohol, wipe the Registration Rollers clean of dirt

A. Cleaning Procedure
1. Open the Right Door.
2. Pushing the hook [1] with a blue label inward, remove the Paper Dust Remover [2].
3. Using a brush, whisk dust off the Paper Dust Remover [3].

Cleaning of Transport Roller
1. Open the Right Door.
2. Using a soft cloth dampened with alcohol, wipe the Transport Roller [1] clean of dirt.

Hope this helps... If it does please do not forget to accept the solution or post back for assistance.


Daniel

Posted on Aug 05, 2010

  • Daniel Scott
    Daniel Scott Aug 06, 2010

    Hi





    Try cleaning the area around the waste toner collecting port. Cleaning of the Area around the Waste Toner Collecting Port---

    1. Open the Rear Left Cover.
    2. Remove the Waste Toner Box [1].
    3. Wipe the areas around the Waste Toner Collecting Port clean of spilled toner and dirt using a soft cloth dampened with water or alcohol.

    Hope this helps... If it does please do not forget to accept the solution or post back for assistance.



    Daniel



  • Gail Williams Aug 06, 2010

    I followed your last instructions but that didn't seem to work either. Can you suggest anything else. Thanks.

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