Baby Trend's Customer Service Hotline at 1-800-328-7363
http://www.babytrend.com/cgi-bin/faq.pl
Make sure to have the Lot & Qty # available when calling
Look on the Strollers inner rear left side of frame for the label containing the info you need.
Picture of the label
http://www.babytrend.com/cgi-bin/faq.pl
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