Question about Hayward Aquabug Above Ground Pool Cleaner Hay500

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My aqua critter doesn't crawl along the pool floor when hooked up, what could be the problem?

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There are several things to check when these pool cleaners are not moving forward properly or with adequate speed. First. check to make sure that you have enough water flow through the cleaner. Clean your leaf canister, hair and lint pot, and your filter system. If they are clogged/dirty, they can cause improper water flow. You will also want to check for a blockage in the cleaners throat and remove it if necessary. Finally, check to make sure that your wings and shoes are not worn. If they are worn, replace them and it should correct the problem.

Posted on Mar 30, 2011


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Posted on Jan 02, 2017


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My 24' above groung pool with a 1.5hp pump and sand filter ssems to be losing prime when i hook up my aqua critter. If i unhook the critter the pump re-primes. Any sugguestions as to why?

Your hose either has a hole in it, at the sections at the waters surface where it is exposed to the air? Even a "Pin" hole will create the symptom you are experiencing.
Or... there is a clog in the unit itself.
It appears that you are either sucking in air, or the water flow is being blocked. The pump should pull water no problem through a vacuum hose or a suction style pool cleaner. If the pump loses prime, then "Water" flow is being restricted either physically are mixing with air.

Aug 13, 2013 | Hayward SAND FILTER, PRO SERIES

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Brand new Aqua Critter, won't move at all? Checked filter, checked hoses? Still will not move? Now what?

It looks like my cleaner. While it is hooked up to the filter, lift the unit, keep the suction side under water and flip it over. The feet should be moving. Feel for suction on the inlet on the underside.
There is a waterwheel inside the suction. Is it rotating? Is the suction hole clear, sometimes stones, acorns or other solid items get stuck in the suction that stop the water motor.
If there is something stuck inside or if the wheel is not moving, on my unit there are a few screws that can be removed to inspect inside. Naturally before doing this, disconnect the cleaner, drain it and take it to a location where it can be partially disassembled to inspect.

Jul 10, 2011 | Hayward Aquabug Above Ground Pool Cleaner...

1 Answer

My aqua bug does not stay on the floor of the pool it comes off of the floor and gets pulled around the pool by the hose and i hav submerged it in water before hooking it up

If the pool cleaner is not staying properly sealed to the floor, it is very possible that it is a problem with the water flow. Make sure that you have adequate flow (clean all of your baskets, filter, and throat of the cleaner). You will also want to make sure the the pool cleaners shoes and wings are not worn or damaged. Replace them if necessary.

May 14, 2010 | Hayward Aquabug Above Ground Pool Cleaner...

1 Answer

My Aqua Critter seems to get clogged up pretty quickly. We just opened a pool that had been closed for a year. There are a lot of leaves in it. Is that why it cloggs so quickly?

It most certainly is.
The simplest solution, is to sort of half the work for it, by collecting as much leaf litter, as you can with a net, before sending in the critter.
Also, a cover, will drastically minimize the amount of litter entering the water.
Have fun fishing:)

Jul 26, 2009 | Hayward Aquabug Above Ground Pool Cleaner...

1 Answer

How do I hook up an aqua chem pool vacuum for an above ground pool?

i need to know the same thing,I hooked everything up as it looked right but no suction?I hooked the 1-1/4 hose to the vinyl liner vac. head then hooked the other end to my intake hole wich sucks into my filter,but i notice the filter water is not circulating properly,the filter itself is drained of water? will this burn it out or what?

Jul 18, 2009 | Vacuums

1 Answer

Aqua critter

Remove the center inlet port and check for some sort of blockage in the intake jamming the drive paddle.

Jun 14, 2009 | Hayward Aquabug Above Ground Pool Cleaner...

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