Question about Printers & Copiers
I called earlier, but was not able to stay on line long enough to complete the session. I had been trying to use my Image Zone software (part of the package I installed along with HP Photosmart Printer 8250) but could not open it because I kept getting a Windows Installer error message telling me that I needed to use a disk. The technician I was talking to suggested uninstalling one of the HP programs (I forget which) from my Control Panel, but I didn't complete the operation. I now need to know which of the programs I should uninstall, and exactly what procedure to follow afterwards. The programs are: Extended Capabilities 5.3... Image zone 5.3 ... Imaging Device Functions ... Photosmart 330series etc ... Solution Center and Imaging Support Tools 5.3 ... Update ... HPSU306Stub ... I assume they are all programs which originated from the disk, since I have no other HP devices installed.
Went to the HP site, downloaded the printer program, removed the old program and installed the new one..
Posted on Apr 27, 2008
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