Question about Insignia Kix MP3 Player

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PLAY ALL vs SHUFFLE

For all my efforts still can't confirm if my KIX is defective or it's just me: Can NOT get player to play through, it plays 1-3 tracks and stops? can't get it to NOT shuffle (I want to hear an entire CD)? Can't advance menu past 20 tracks before it just crashes so it's like 128MB not 1GB? I assume system init/default set is also 'normal' which I do know is the minus sign but my minus is in a red circle (that can't be good, tho downloaded manual neither IDs that icon nor offers a troubleshooting section?), I've set & reset, reinit, erased all repeatedly to no lasting effect? I think I need a yellow circled 3 armed plus sign with a continuous play/double arrow following (as imaged in manual for PLAY ALL set) BUT I HAVE NO IDEA HOW TO ACHIEVE IT? is this KIX fried, fixable, or is it Fred Flintstone's MP3!?

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  • 170 Answers

This is sounding like corrupted firmware. I just checked the Insignia website for a firmware update to fix your issue, but there are no firmware releases as of yet. I believe there is a 1 year warranty on these units so take it back to Best Buy for a new one.

Posted on May 29, 2008

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