Question about Maytag Neptune FAV6800AW Top Load Washer

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Maytag neptune tl washer

I keep getting a dc error during the spin cycle unless the machine is filled.

Rich

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  • Anonymous May 11, 2008

    I keep getting a dc error on my top load neptune tl washing machine.

  • troyat32 May 24, 2008

    I'm getting a dc error on my Neptune TL. Also, the spin cycle doesn't complete. It spins for a few seconds then stops and it repeats this over and over again but it never actually completes the spin cycle.



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This error code is displayed when the machine was unable to spin the basket, and is associated with the 'dc' user code. Either code can be displayed indicating the machine was unable to spin, and they both point to the same two components as a possible failure.

Viking Range Repair

Posted on Nov 19, 2013

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Also ck the Pump I was told dc means (Drain Cloged) mine had dc and would not spin or drain so I sucked the tank & Basket out with a wet dry vac and now it goes thru all cycle and don't stop now.

Posted on May 07, 2013

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A dc error means that the clothing is not being distributed properly in the basket. This usually happens when the machine is lightly loaded. If the load seems o.k. then the problem is probably with the sensor at the side of the basket.

Posted on Jun 01, 2008

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1 Answer

Neptune Washer Spin Cycle


If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction. I feel the TDS is working as designed with the unblance error code shut down.
See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich

May 10, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Spin cycle is not completing, code DC appears.


If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction.

I feel the TDS is working as designed with the unblance error code shut down.

See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich

May 10, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag will not run a complete cycle. Is there


mgissy


What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

May 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Won't advance


richard_f777

What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

May 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune TL - When rinsing the basket slams into side of machine -


If it’s a FAV6800A or FAV9800A let’s fix it.....

See this post Clutch Fix for a step by step process to maintenance the clutch or replace.

The machine is shutting down with dc or UC unbalance error code correct?

Rich

Apr 29, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune washer has the error code of UC during the spin cycle. What is the problem?


in the Maytag Neptune FAV6800AW Top Load Washer Forum so I assume the machine type is a FAV6800A or FAV9800A correct?

Most issues are caused by a Clutch malfunction if the machine errors out with dC or UC unbalance error codes during the spin cycle. If your wash tub is banging around during a Spin Cycle and the TDS and Control board are working as designed the Control Board will shut the machine down with an unbalance error code dC or UC.

If the machine model is a FAV6800A LED console or a FAV9800A LCD console version it can be fixed with basic hand tools and some DIY effort. If you call in a repair service you are looking at $300 to $400 ballpark if they have a clue of how to troubleshoot the issue. If you DIY cost could be $0 if you have a can of WD-40 around a dab of lithium bearing grease to $75 ball park for a Clutch Pulley replacement.

See this post Clutch Fix and if you want to DIY and save/extend the service life of your 1$K machine.
Post back if you have questions……..Rich

Apr 25, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The wash time continues to increase on every cycle. I have a Maytag Neptune TL Washer.


Thank you my machine model number. The reason I ask is so many folks post non FAV6800A/FAV9800A issues in this forum. This forum doesn’t ask for machine model number and serial number. Here we go.

Does your machine seem to take longer than normal to fill with water?

Does the machine increase the time during the Spin Cycle of the Wash Cycle?

Are there any error codes to the LED display such as dC or uC?

Do you want to work toward a DIY fix? If not maybe we can get a solid feel for the issue that will help you in the decision process to bring in a repair company or replace.

So I can better understand the issue can you start a Quick Wash cycle with Soil and Spin settings set to lowest setting and if you could place a couple of bath towels in the wash basket for a load.

I want to see if the machine will go thru the Wash, Rinse and Spin cycle within the 27 to 29 min time of a Quick Wash cycle. I want to see if the machine is increasing Washer Cycle time in the Spin Cycle of the Wash Cycle.

You should enter the Rinse Cycle at the 20 min mark on the LED display.

You should enter the Spin Cycle at the 10 min mark on the LED display.

Watch the cycle and see if you have similar times as I do. Let me know if the washer has any off balance issues as it enters into the Spin Cycle…..Rich

Jan 17, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode



Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Error code of "dc" on my TL Maytag Neptune


If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


Oct 06, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune won't advance from Rinse to SPIN


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

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Aug 01, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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