Question about Rio Carbon MP3 Player

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Unable to turn it on

Hi Team,

My Rio was working fine and now went dead unable to turn it on again??

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Make sure it's charge up, then use a paperclip to 'reboot' it.
Do not stick it in the front 'pinhole' because that is the mic.
The hole you want is on the top of the unit, to the right of center.
My Carbon has locked up a couple times while playing, and that clears it up.

~fz

Posted on May 05, 2008

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Posted on Jan 02, 2017

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Here is where to get the software for your Rio:
http://www.digitalnetworksna.com/support/rio/

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I have not been on FixYa for about a 1/2 a year so as I seem to be the only person answering Rio problems I have only just seen your problem... Sorry, so if you haven't bought an iPod yet (or you want to try and fix this anyway) then I would recommend wiping and rebooting your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio player and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=112).
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When it has done then your player should (in theory!) work properly.

Hope this helps

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1 Answer

Freezing when turning on


U will have broken your hard drive...

try replacing it with CF card

Everybody says that this does not work but it definitely does!

My Rio got dropped and I completely buggered the hard drive so after reading many forums saying that it didn't work I read one that said that someone had told them that sandisk ultra II ones worked (very vague!)

Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

Hope this helps

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1 Answer

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You may have broken the hard drive,

Try replacing it with a CF card,

Everybody says that this does not work but it definitely does!

My Rio got dropped and I completely buggered the hard drive so after reading many forums saying that it didn't work I read one that said that someone had told them that sandisk ultra II ones worked (very vague!)

Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

Hope this helps

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1 Answer

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Ok, Connect your MP3 player to your PC then if the computer recognize it then I recommend a "Firmware Update". link to firmware update for Rio Sport S35S Windows Version http://www.digitalnetworksna.com/support/rio/downloads/RioS/RioSSeries_firmware_203.exe Mac OS Version http://www.digitalnetworksna.com/support/rio/downloads/RioS/RioSxx_firmware-mac_203.sitx If it doesn't work. Then there is a hardware problem in your Rio, maybe the BIOS ROM went bad. Good Luck

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1 Answer

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1.Connect to the computer and backup whatever music you have. 2.Go to my computer and figure out which drive your Rio is. Click on the drive. 3. Now you should see an Internal Drive icon. Right click and press format. 4. Now it should work fine, reload the music and enjoy.

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