Question about KitchenAid KV25G0X Stand Mixer
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Posted on Jan 02, 2017
click on the "contact" link in this website http://www.bamix-usa.com/ there's places in Canada & the US to have them serviced. Through contacting them they'll give you the nearest service area.
Good luck, love my Bamix!
Posted on Aug 15, 2008
SOURCE: mixer speed turned erratic!
I would recommend that you first check the Hall effect sensor which determines the speed. I had this exact problem and I actually went out and bought another Hall sensor for about $13. I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My blender worked as good as new! But I was curious to know if my original sensor was defective so I put it back in mixer and again made sure all of the connections were tight. Guess what? My original sensor also made my mixer work! There was nothing wrong with my original Hall effect sensor except the connection between the control board and sensor was not adequate--unfortunately I didn't check the connections before I decided to buy another one. My guess is that the connection between the control board and the sensor probably loosens or comes undone over time from use and vibrations.
1. Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall effect sensor looks like. BTW the part number is 9703312. 2. You'll need a phillips head screwdriver to open up the mixer. 3. Make sure that the connection between the control board and sensor is absolutely tight and snug. 4. Also, make sure that the orientation of the sensor connection between the control board and sensor is correct. it's hard to know which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or facing down. If, after you've made the connections, the mixer still doesn't work. Disconnect the sensor and reconnect it with the prongs facing the opposite direction and try it. I actually found the right orientation through trial and error. By going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work it were reconnected with correct orientation. 5. This whole process probably takes less than 10-15 minutes to perform. 6. Make sure you use common sense and unplug the mixer when making connections and such.
Posted on Dec 30, 2008
If you can hear the motor spinning and the beater does not spin, the worm gear has probably failed. These fail frequently, specially after using them beyond there designed limits. The motor heats up and the gear, which is a type of plastic or nylon, melts.
Posted on Feb 20, 2011
Testimonial: "Thank you very much for your reply! It seems that the motor couldn't be turned on. Anyway, I'll send it to the repairer to fix this. Thanks again!:)"
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