Question about GE EasyCam Webcam

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CDdriver device I got me the easycam pro web cam,but i'm having problems with the compt.,does not want to read the Instalation CD,the messge i get is this: D:/is not accesible the reguest could not be perform because of an I/O device error. what does this mean can you help me install my webcam.Thankyou Edwin

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  • edwintbj Apr 26, 2008

    Markk7171,my computer is a laptop.

  • Mark Kessler May 11, 2010

    Can you read the contents of other cd's that you place in the cd drive? If not then try the following:



    Open the computer case and check to make sure the data and power cables are plugged in securely to the back of the drive and that the data cable is plugged in securely to the motherboard.



    Try the disk again.



    If this does not fix the problem replace the data cable



    if still no change replace the drive.



    If the problem still exists after replacing the drive, then you may have a bad connector on the motherboard, therefore the motherboard may need to be replaced.

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One thing you may want to check is if the installation cd is compatible with the drive. If the installation cd is actually a dvd, and your cd drive does not support dvdr or dvdrw then you may get a similar message.

Otherwise, the process of troubleshooting is the same regardless of the type of computer. On a laptop, the screws for the cd drive are on the bottom of the laptop, and should be designated with a symbol that looks like a cd.

I know the process is a little more tricky with a laptop, but nonetheless is the same. If you are uncomfortable removing and replacing items from your laptop, then a technician should be called.

Posted on Apr 26, 2008

  • Mark Kessler Apr 26, 2008

    Another important step before you begin is to unplug the ac power cord and remove the battery.

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