Question about Whirlpool Duet GHW9150P Front Load Washer

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Whirlpool Duet washer gives F21 error at drain/spin cycle? Booklet instructs that there is problem with drain. How do you remove drain to check to see if it is blocked?

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Hello, Welcome to FixYa. Yes the "F21" on your model of washer indicates the machine has detected a fault or obstruction in the drain process, hence it cannot spin correctly either. Chances are the pump is being obstructed by debris or some other foreign object. Here`s how to check it and clean it... **Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first** 1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws. 2) You will immediately see the drain pump in front of you with a large removeable filter. ( this is were a shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet ) 3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removeable filter. 4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to varify the unit drains and spins now. ( If the problem still exist`s the "F21" will re-appear. If so you`ll need to check the drain hose, hose from pump to tub for other obstructions ). 5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a hundred bucks ! Now You should be good to go. Re-attach the lower panel and you`re back in business. Let me know how it goes and if you require further assistance. Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today. Good luck. macmarkus :)

Posted on Aug 05, 2010

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1 Answer

Will not spin or drains shows F21


The F21 error on a Whirlpool Duet washer means the unit was draining slowly. This can be caused by a blocked outlet hose (kinked hose, for example), excessive suds from using non-HE detergent or too much detergent, blockages in the drain pump filter (coin catcher), or a problem with the pump.

You should be able to clear the error by pressing Pause/Cancel twice. Check your outlet hose. Then unplug the washer. Have a bucket handy to catch the water when you access the pump. Remove the toe panel from the bottom of the washer. There are three screws to remove; then you need to lift the panel slightly and pull it forward.Check the filter for foreign objects.

Test the washer by selecting a cycle and running it with no clothing or detergent. If the unit still fails, then the pump, pump motor or the pressure switch is bad. However, you should also check the wiring to the unit.

I hope this helps. Please add a comment with the model of your washer for specific directions and parts information.

Cindy Wells

Dec 22, 2014 | Whirlpool duet Washing Machines

1 Answer

Whirlpool Duet wfw9250ww will not drain F9E1 code is displayed. How do I toubleshoot this?


F9E1 or F21
  • When users observe the F9E1 or F21 error code in their Whirlpool washer's display, it indicates a drain pump system error. The drain hose should be checked to ensure that it has been installed properly and not having a blockage.

Read more: Code List for Whirlpool Washers ' eHow.com http://www.ehow.com/list_7735284_code-list-whirlpool-washers.html#ixzz1wPUs4Ry6

May 31, 2012 | Washing Machines

1 Answer

Our whirlpool washer is not finishing the cycle and gives an error code of F21 at the end of the cycle can you tell me what this is? tks Phil


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Mar 26, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I have 2 duet washing machines and am familiar with fixing the F21 problem as described above, however, this time with our newest duet, only about 1.5 yrs old, I took the panel off and checked the...


F21 F 22 CCU /touchpad/LED assembly unable to transmit/receive data to/from the CCU central control unit
Possible causes/procedure:
1. Check the touch-pad/LED assembly by selecting different
cycles and changing the modifiers and options available to
confirm the touch-pad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the
touch-pad/LED assembly and Central Control Unit (CCU).

9150 tech sheet

Jan 13, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Duet GHW9150P Front Load Washer: Whirlpool Duet Washer - Error F21 (What is this) ...


First check your washer plug to see if the connections are tightly screwed. Next check your filter if you haven't for long.

Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out. Door locked? Press "end of cycle" for 3 seconds, wait for 2 minutes & try the door. F-21 filter blocked.

How abt a nice rating for the free help? Thnks

May 18, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My whirlpool duet washer gives an F21 code error and will not drain or spin. The hose seems to be clear. Is there anything I can do?


Foreign objects in the drain prestrainer :
remove front access panel below the door (3-4 screws at the bottom of the panel in front)
have towels ready there will be water. may even need a bucket depending how much back up you have.
remove round plug turning counterclockwise
remove debris and clear prepump area
check that the pump entrance is clear as well
re-assemble

Apr 05, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I get an F21 error reading on my Duet washer. Which means it has a drain problem. But when I turned it to rinse/drain to get the water out of the clothes, it spins and drains just fine. I am wondering...


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Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out. Door locked? Press "end of cycle" for 3 seconds, wait for 2 minutes & try the door. F-21 filter blocked.

How abt a nice rating for the free help? Thnks

Dec 15, 2009 | Whirlpool GHW9400 Duet Washer

1 Answer

F21 on Whirlpool front load duet washer


"F21" is a Long Drain error code. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

In most cases this is simply caused by a clogged drain pump and all that is required is a good cleaning. Read through the instructions provided in the link on how to do this. Make sure the washer is unplugged while servicing any of the internal components.

If the problem persists, you may have a drain pump that is malfunctioning or is damaged. The manufacturer recommends replacing the pump if this is the case.

Let me know if you have any questions. I hope this helps you.

Jun 12, 2009 | Whirlpool Duet 3.8 cu. ft. Front Load...

1 Answer

Whirlpool duet will not drain, F21 error code


YOUR "DRAIN MOTOR PUMP" is clogged with all that rubber particules, if your handy with tools , you can fix this one , open the washer , locate the MOTOR PUMP , (just follow where the drain hose is connected), remove , inspect and clean all the debris and lints and stuff collected , replaced and youre good to go , AJ

May 18, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool Duet Sport HT front load washer keeps having F21 Error


remove the lower access panel (3 screws along the bottom of unit) behind htere you will see the pump and an access to clean the pump filter, probably filled with assorted debris. be aware when you unscrew there will be water behind it,

Nov 25, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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