Question about Sony BDP-S360 DVD Player

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My Sony BD-S360 will no longer play Blu Ray discs stating that they ate INVALID. This problem first occurred when I was watching a Blu Ray DVD which stopped playing. I have downloaded the latest firmware upgrade and it has not sorted the problem. Can you please advise me of what I should do to resolve this problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Posted on Jan 02, 2017

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  • 45 Answers

SOURCE: firmware update

Here's the link to the newest firmware.
http://tinyurl.com/54a9wo

Posted on Jun 15, 2008

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  • 98 Answers

SOURCE: Sony BDP-S300 won't play any Blu Ray discs

Sounds like a defective Drive

Posted on Feb 06, 2009

ginko
  • 19396 Answers

SOURCE: Unit plays DVD but no longer Blu Rays

That is because of a dirty or defective lens. When lens is dirty, the unit may still operate on regular CDs and DVDs and not be reading BD.

Try first using a lens cleaner for Blue Ray: Maxell 190054 Blu-Ray Lens Cleaner

If that does not work, the unit may be disassembled, and lense cleaned with q tips and isopropyl alcohol or cleaning solution. See below:

How to Clean the Laser Pickup Lens on your DVD Player


How to safely clean a DVD lens?


Clean DVD lens, or replace player?


Clean CD or DVD ROM lens with a brush?


Cleaning your DVD drive


How to clean a DVD player


How do I clean my DVD player optical lens isoproponol alcohol

Being this a blue ray unit , I would suggest calling support instead of disassembling the unit by yourself.

Regards

Posted on Feb 10, 2009

praky16
  • 744 Answers

SOURCE: ratatouille blu ray disc stopped playing

hi try to use the lense cleaner dvd... it will clean up the dust... then ur player starts to work..

thank u

Posted on May 24, 2009

  • 2 Answers

SOURCE: BD-HP21U problems playing discs

You have inadvertently downloaded the US (or other region) version of the firmware. Unfortunately if you try and download the UK version the HP21 just tells you you have already installed it. I was told mine the only way to reset it is for it to be sent to Sharp or you can wait for a new firmware update.

Posted on Oct 06, 2009

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Sometimes the latest update IS the problem, not the solution. If possible go back to an earlier version and retry the disks. Many of the answers here about power down and the like are all good and sometimes helpful things to do. They also point to the fact there isn't much a consumer can do to fix or repair malfunctioning DVD/Blu-Ray players and it always comes down to cost. Do you want to repair or replace. You've had your unit, you say, about 3 years? I think this is about end of life. Anyway, try the previous software version and if that works turn automatic update off.

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My onkyo DV BD-507 only play dvd disc, and dosent play blu-ray disc

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2 Answers

It is not playing any dvd's. It says invalid or


Follow the steps below to troubleshoot if the BD player cannot read or play a disc:

1. Ensure the Easy Setup procedure has been completed on the BD player.

NOTE: Can't play DISC may display on the LCD screen if the Easy Setup procedure was not completed first.
2. Ensure the inserted disc is compatible with the BD player.

NOTE: Consult the instruction manual of the BD player for a list of compatible discs.Manuals are available online through the Manuals/Specs/Warranty link on this page.
3. Select BD players may require that a USB memory device has been properly inserted into the EXT slot of the player prior to playing the movie. If the BD player being used does not have an EXT input, skip this step.

NOTE: The USB memory device may need to be re-formatted to FAT32 format prior to inserting it into the player.
4. Use a soft cloth to clean the disc.
5. Examine the disc for any cracks or scratches that might be interfering with playback.
6. Attempt to play another disc.

NOTE: If another disc plays in the player, then the previous disc may be faulty. In this case, contact the Customer Information Service Center at 800-222-7669 to speak with a customer service representative for further troubleshooting.
7. Remove the disc from the BD player.
8. Turn off the BD player.
9. Unplug the power cord of the BD player from the electrical outlet.
10. Let the player remain without power for 1 minute.
11. Plug the power cord back into the electrical outlet.
12. Turn on the BD player.
13. Insert the disc into the BD player.
14. Attempt to play the disc.

If the issue is not resolved even after performing these steps, then try installing the latest Firmware update if you have not done yet.
Here is the link to download and install the Firmware update.
http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS360
Select the correct Operating System and download the Firmware update.
Then follow the instruction on the same to install the update in the Player.
If the issue is not resolved even after installing the update, then Playe may require service.

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I have lost the remote for the Sony BDP-S360 and it is nearly impossible to find another one in stores. How do I play the movies without the remote???


Hi,
Required remote control is available HERE for $35
Hope this info will help you order required remote as its necessary to watch movies because remote has all kind of control buttons to playback.
Thanks.

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