Question about Creative Labs Zen Micro MP3 Player

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I bought a battery(the correct type) for my zen micro...., i put it on to make sure it had a full charge..., will not charge. only has 2 bars..., then it feels warm to the touch. Help. i love my zen. what can i do or what can be done to save it. ezontai@aol.com My name is Deborah

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  • Deborah Ware Aug 06, 2010

    Thank you Steve...., i will try this to see if it will work. One more question though....., i even tried charging it through the lap top...., won't it charge that way?????. The charge emblem did come on but i still only saw 2 bars. and it did feel warm to the touch. I will try what you suggested. Thank you. Deborah

  • Deborah Ware Aug 06, 2010

    Thanks again Steve......., i''' be on it in the morning. Deborah

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Hi Deborah this sounds more like the charger rather than the battery, do you have another charger to try this?, or you could take it to an electrical retailer and ask them to try charging it for you just to see....new rechargeable batteries normally take a good 8 hours to fully charge before you use them, if you do not give them the full charge they create a memory, example : you charge the battery only 2/3's of the way, then use it, when you come to charge it, it will only charge up to 2/3's of the way, this will get smaller and smaller till eventually it seems like it is not charging, so really it is hit or miss with them, but i would take it to a store and ask them , at least that way you can be 100% sure which one is u/s...hope this helps

Posted on Aug 05, 2010

  • steve morris
    steve morris Aug 06, 2010

    hi Deborah
    i think you have that memory thing that i explained in my last post then, but still take to retailer just to confirm it is one or the other, they may even find fault with the actual unit itself, but very doubtful good luck

  • Deborah Ware Aug 08, 2010

    Hello Steve..., Deborah again. Well..., I went trouble shooting today. I took my Zen to radio shack about the battery. I got a new charger in which they said was likely the problem. Although i can believe that the charger that i had probably went out that did not seem to be the problem when i got it home. Went to another radio shack ..., this time he(salesman) took his time ..., plugged it in and low and behold..., it stared charging...., light glowing even said that the battery was low. We came to the conclusion that the connection is likely loose. The charging still go's off and on. Where can i get this fixed. ..., without loosing my music. Can i sent it to you?. Deborah

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