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I have a Cannon MP640 which is connected via WIFI to an Apple mac, it has been working properly but now keeps going to the pause mode and will not respond. I have called Apple and they suggested that you may be able to help.

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I have the exact same problem. it has been working fine up until now.

Posted on Aug 09, 2010

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Posted on Jan 02, 2017

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I think there are 6 ways (at least?) to connect this printer: (1) Direct to Mac...


I think there are 6 ways (at least?) to connect this printer:
(1) Direct to Mac (or PC) via USB Cable (2) Direct to Mac (or PC) via Ethernet Crossover Cable(3) Ethernet to router/switch, with Mac/PC also via Ethernet to router/switch(4) Ethernet to router/switch, with Mac/PC via WiFi (802.11 wireless)(5) WiFi to router, with Mac/PC via Ethernet to router/switch(6) WiFi to router, with Mac/PC also via WiFi.
As (1) should be simplest, tried this first. First document would print instantly and completely, next doc would hang in queue with unexpected msg, "Printer is offline." Only way to print 2nd doc was to power cycle (off-on) the printer. This problem occurred whether 2nd doc was sent to printer before or after 1st doc had printed. Tried 2nd USB cable, tried new driver, tried reinstalling printer; same problem. Spoke to both Samsung and Apple support, including both on a conference call; never got this to work and never clarified if problem was in printer hardware/software, driver, or something else. Both companies now showing this issue as unresolved.
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I think there are 6 ways (at least?) to connect this printer:
(1) Direct to Mac (or PC) via USB Cable (2) Direct to Mac (or PC) via Ethernet Crossover Cable (3) Ethernet to router/switch, with Mac/PC also via Ethernet to router/switch (4) Ethernet to router/switch, with Mac/PC via WiFi (802.11 wireless) (5) WiFi to router, with Mac/PC via Ethernet to router/switch (6) WiFi to router, with Mac/PC also via WiFi
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Can I use ethernet and wifi together?


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When you connect via Ethernet the connection will be used automatically. when you wish to use Wi-Fi, you will choose that in settings. You should only use one, although it isn't going to hurt if your try connecting via both. My guess, is that it will take the best signal.

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I can't get my printer to print. It seems to be stuck on Paused.


If your printer is connected via wireless network, please try the following.

1. Check if WiFi light indicator if enable and has signal strength.
2. Check if your computer is connected to your wireles router.
3. Reinstall the printer driver.

If your printer is connected via USB cable, please try the following.

1. Check if the printer and computer is properly connected.
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Did you install the software from the CD or did you download the driver? Are you using Snow Leopard?

If you have Snow Leopard and used the CD, you don't have the most recent drivers. Here is the link to the MP640 drivers. Remove the drivers currently on your imac and download and install from here, including the scanner driver and the MP Navigator (listed under Software).

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