Question about Maytag Neptune MAH5500B Front Load Washer

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Bearing noise at back of tub assembly.

My Maytag Neptune appears to have the big bearing at the back of the tub that is very noisy. I took the big pulley off but am trying to locate the problem for sure. I am a mechanic by trade but was trying to find a service manual with procedures on How To. Can you help?

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Sounds like jet taking off when it goes into spin
model # mah40000awq

Posted on Apr 28, 2008

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1 Answer

Noisy front load maytag washer


Center bearing going bad,Maytags have a history of this and the whole tub will have to be replaced cause the bearing is made no to come out and.it's best to get a extended warranty on all Maytags,the repairman is so busy now days.

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More than likely a tub seal issue which is a big job but you can DIY if you can deal with the down time.

See this post.

Outer Bearing Tub Replacement 1.
http://www.fixya.com/support/t3961902-maytag_neptune_bearing_noise

I have relaced the Tub Seal, Tranny O-ring in my FAV6800A Series 10 (first two digits of you machines S/N on the back of the console).......Rich





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Maytag neptune washer noisy when in spin cycle. also there's a small hole located in the back of the machine on the drum with metal shavings coming out of it. The noise is a loud grinding noise. could...


You have a bad rear bearing in the outer tub. The entire outer tub would need to be replaced to resolve this issue.
Check your owner's manual to see what kind of warranty you have on this part. I'm keeping my fingers crossed for you as this is an expensive repair!
Good luck!!

Jun 16, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Noisy when spinning


The noise coming from this machine as it spins is due to -- If the tub seal lets go water will weep into the tub bearing. This will rust the basket shaft and normally wreck the tub bearing. Once the bearings starts to get worn enough it usually gets very noisy. The tub bearing is pressed onto the outer back half of the tub shell assembly. Normally need to replace the inner basket/shaft assembly  and the outer shell with the tub bearing. 
Sometimes the inner basket support will crack, this can give an clicking or banging noise as well.
 
Pictures of this job...
A sure indication was the brown junk/gookus leaking out if the rear bearing area and the belt has spewed it around in the drum that the rear bearing and seal was bad...
Picture1 - Picture2
The whole outer shell and basket come out to do this repair....what bad bearing and rusted shaft looked like...
Picture1 - Picture2 - Picture3
I had to remove the back panel. Undo the pump hose & water level hose, remove the 2 shocks, remove the motor, undo the front boot from the outer panel and remove the 2 springs to lift the whole assembly out from the back to work on it.
Picture1 ( boot pushed inside ) Help page1 - Help page2

May 07, 2009 | GE WJSR2070B Top Load Washer

1 Answer

Maytag washer MAV551EEWW top load with loose tub


If the tub seal lets go water will weep into the tub bearing. This will rust the basket shaft and normally wreck the tub bearing. Once the bearings starts to get worn enough it usually gets very noisy. The tub bearing is pressed onto the outer back half of the tub shell assembly. Normally need to replace the inner basket/shaft assembly  and the outer shell with the tub bearing. 
Sometimes the inner basket support will crack, this can give an clicking or banging noise as well.
 
Pictures of this job...
A sure indication was the brown junk/gookus leaking out if the rear bearing area and the belt has spewed it around in the drum that the rear bearing and seal was bad...
Picture1 - Picture2
The whole outer shell and basket come out to do this repair....what bad bearing and rusted shaft looked like...
Picture1 - Picture2 - Picture3
I had to remove the back panel. Undo the pump hose & water level hose, remove the 2 shocks, remove the motor, undo the front boot from the outer panel and remove the 2 springs to lift the whole assembly out from the back to work on it.
Picture1 ( boot pushed inside ) Help page1 - Help page2

May 07, 2009 | Washing Machines

2 Answers

Bearing


Dear friend,
ngfam at you service!

The Neptune was discontinued for 98 design defects!!!!!!!!

You can not fix this problem your self!!!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
BUY SPEED QUEEN NEXT TIME AND HAVE IT FOR 25 YEARS! THAT'S WHAT I HAVE!
Happy to assist you,
PS. PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF!
Neil

Jul 22, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

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yea probly passed warr from manu , if its rear bearing issue gonna run alot ot fix BIG JOB!

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Grinding noise


The Neptune bearings are an interesting breed... Maytag wants you to replace the whole outer tub which includes the bearings installed for $180 or so. You can replace the bearings yourself. See www.tonytool.com to see how it is done. The tool costs $379 or so... but it is designed for the service tech. not the d.i.y.er. But watching the video can give you an idea of how to do it yourself. The bearings were available on www.neptunewaxmotor.com for about $35.00. You will also need the Maytag seal kit 12002022 to complete the job whether you decide to replace bearings or the outer tub.

Jan 01, 2008 | Maytag Neptune MAH5500B Front Load Washer

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