Question about Hampton Bay 24002 Ceiling Fan

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Light and fan won't come on. Remote control is working light switch tested and light test came on for fan, but not for light when chain was pulled.

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This sounds like one of the most common problems with Hampton Bay's remote-contolled fans...either the transmitter (remote control) or the receiver (mounted in the fan, typically inside the ceiling canopy) has gone haywire. A circuit has blown or something is short-circuited, and it has a mind of it's own. Some things work, others don't, and others only intermittently. The only fix is to replace the receiver and transmitter, which are relatively cheap and sold as a pair at your local Home Depot and Lowes.

Hope that helps! If you ave any other questions, feel free to ask!

Posted on Jun 17, 2008

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1 Answer

Casa Vieja ceiling fan w/remote; worked well. Then wall switch was turned on/off, chains pulled. Everything working: fan high, med and low, and light on/off/dim - except now fan won't turn off !


The chain pulling and switch flipping causes the simple logic in the remote receiver to become confused. Your only hope for restoring normal operation (short of replacement) is to disconnect power at the source, then remove remote battery and press all buttons to eliminate "stuck button" problem. Reconnect power and test operation using only the remote. If normal, you will have to decide whether to disable pull chains, wall switches, or both. If not normal, you will have to try an infinite number of combinations of pull chains, wall switches, and power on-off to get things back to normal.

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We just recently installed a harbor breeze ceiling fan w/light and remote. During a storm the lights just quit working. What can we do?


Power outages cause ceiling fans to suffer memory loss. The basic "cure" is to disconnect fan power at the source and, while waiting a few minutes, remove the remote battery and press all buttons to verify that none are stuck. Reinstall the battery and test operation. Other factors may affect restored operation such as using wall switches and pulling the chains. The simple brain in the fan canopy can't remember switch and/or pull chain settings at the instant of power loss.

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Hunter fan works light broken


Check to make sure light wires are connected at light kit & remote. Otherwise it's probably a bad receiver. If there is a pull chain for the light pull it once & try the remote light button again.

Mar 10, 2013 | Hunter Ceiling Fan Light Switch Control

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My control won't activate the light on my Hunter fan. The light comes on via pull chain fine, and the control works the 3 speeds on the fan, but the light won't respond.


Check the wiring on your receiver to make sure the light wire is connected.You have to have the light on with the pull chain and then use the remote to turn it on/off.

Jan 06, 2013 | Hunter 52" Ceiling Fan With Light And...

1 Answer

How to wire this fan


The wiring on most paddle / ceiling fans id such:

White = Fan and Light neutral or "common"
Black = Fan line voltage or "hot"
Blue = Light line voltage or "hot"
Green = safety ground

If you are replacing an existing light fixture - be sure to replace the ceiling box with one designed for use with a fan - as per electrical code. If the existing box had only 2 wires (or 3 counting the ground) that connected to the old light fixture and it was controlled from a wall switch, the wiring would be fixture white to ceiling white, fixture black and fixture blue to ceiling black (or red) and fixture green to ceiling bare ground or connected to the metal box. This would power both the fan and light whenever the wall switch was on and the pull chains for each were also on. This is also the preferred wiring for replacement of a pull chain type light fixture (no wall switch present).

If there are other wires in the box that previously were not connected to the old light fixture, using a meter or tester - determine if there is constant power between the ceiling white wire and any of the these other wires (test with the wall switch on and off to be sure). If you do have constant power available, you might consider using the wall switch to control only the light, and using the pull chain to operate the fan (or vice-versa). Simply connect the black (for fan) or the blue (for light) to the "constant power on" wire and that part of the fixture will work by pull chain only - regardless of the wall switch position. If the fan can be shut off by the wall switch, it is very important that the wall switch remain a toggle (or on / off switch), do NOT replace with a dimmer type switch.

If you'd prefer to operate the fan and light completely independently of each other - you can purchase a 3rd party fan & light remote control device for between $30 - $50.

I hope this helps and good luck! Please rate my reply. Thanks!

Apr 22, 2011 | Aloha Housewares (93645) Ceiling Fan

1 Answer

Remote will not operate fan or light. Replaced battery. Remote light glows red when pressed


Check dip switches in remote and dip switches on receiver in the canopy of the fan, make sure the settings match exactly. Make sure there is power to the fan. Make sure the fan and light are not manually set to off by pullchains that may be on the fan. If the fan does have pullchains, wire it directly in (bypass the remote in the canopy) and test the functions to make sure the fan and light are working. If it works without the remote, but not with the remote, and the dip switches are set the same and you have new batteries, then the remote and receiver should be replaced.

Feb 28, 2011 | Hunter 52" Ceiling Fan With Light And...

1 Answer

The remote controls the fan speed but wont dim or control the light. the unit wont work if the light switch is off so I cant use the fan at all unless the light is turned on


mcdevito75 here, Generally the Ceiling fan motor is hooked up by-passing the wall switch but still to the hot laed going to the wall switch whlie the lights are hooked up to the hot lead after the wall switch, So without the remote, Manually operate your fan and lights. First with the wall switch off the fan should work and the lights no work. Now turn the fan off with the pull chain on the fan shroud close to the ceiling. Now turn wall switch on and lights should work with wall switch and the fan should also work. if so, re-program the remote or change the batteries or even re--place the remote.

Jul 26, 2010 | Hunter Ceiling Fan Light Remote Control

1 Answer

Hunter 52, fan works but light no longer works with remote or chain pull


mcdevito75 here, Don"t the fan lights work off the wall switch, The chain pull should be for fan speed. Check make sure electricity is going to the fan.

Jul 19, 2010 | Hunter 52" Ceiling Fan With Light And...

1 Answer

Hampton bay ceiling fan stopped lights work


you can test the light switch by temporarily hooking up the light bulb to where the fan normally goes ....the bulb will only work on the highest speed setting but can prove if the switch is bad or not . turn power off before woking in there ... if you know someone with a volt meter then they could quickly test the switch for you .. they can also test the motor for continuity .. .. most of the time the trouble is simply bad connections inside the wire nuts ... like insulation not skinned properly or wire not in the wire nut properly ..you can remove and inspect each connection (power off of course) ... sometimes there is a seperate power line for the fan and light ... so they can be independently controlled externally ... thats not needed when the pull chains are the only off on method ...

Apr 15, 2010 | Hampton Bay 52 In. White Redington...

1 Answer

Remote does not consistently work


You can include a push chain switch, if theres enough room in the ceiling fan housing. This is a job for a professional electrician or appliance serviceman who is willing to modify an appliance. It will need to be tested for intrinsic safety and the work should carry some sort of warranty since the pull chain modification (if made on the ceiling fan house) will likely void any warranty. Instead, I advise that the pull switch could be intalled elsewhere in the room. However, it still remains a job for a profession electrician who can install the pull switch in parallel with the existing switch.

This would however be able to control all three fans with just one pull switch if you wanted.

May 10, 2009 | Hunter 52" Ceiling Fan With Light And...

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