Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

2 Answers

My harddrive (WD 1TB essential) does not become recognized at all when I put it into my laptop which is running windows 7. I have checked the cables and the power supply and they are good. I tried to put it into my old computer as well (Win XP pro) and the same problem happens. It does not recognize it.. Any solutions?

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  • kasperhaysen Aug 05, 2010

    In fact. It does not show any messages at all. It seems like it is not plugged at all.

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Yes please try changing the cable and see if it will work and if it doesnt then there is a fault with your hard drive.

Posted on Aug 05, 2010

  • 3 more comments 
  • kasperhaysen Aug 05, 2010

    what can I do if there is nothing wrong with the cables? - the hdd worked nicely for less than 12 hours ago and I have not damaged it in that time.

  • untraceme
    untraceme Aug 05, 2010

    that mean when you last removing the cable from the computer you did not use the safely remove drive hence you hdd has been damage. But most of all did you try another cable ? If yes then i suggest you take it to the tech department for them to service it for you.

  • kasperhaysen Aug 05, 2010

    I did use the safety remove application. I guess it will go to the tech department. Thx for your pieces of advice. :)

  • untraceme
    untraceme Aug 05, 2010

    glad to be of assistance to you

  • untraceme
    untraceme Aug 05, 2010

    glad to be of assistance to you

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I'm having the same problem for the second time this year. I was very careful to "safely remove drive" etc. WD says to re-format! I asked about all my data and they said it's gone! I used a free damaged partition utility successfully the first time. This time - no luck. I'm more than a bit angry at WD and that they sell this as a back-up storage system. Don't rely on this drive for anything!

Posted on Aug 20, 2010

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