Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: printer cover open error message
I had that problem too.
Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.
It worked for me.
Posted on Dec 29, 2007
here is the advice that Canon Customer Support give -------
Thank you for your recent enquiry regarding your Canon product.
In response to your query please be advised that you should try to remove the ink tank and reinstall it in the position. In case the error message will appear, please try to unplug the device for 1 hour from the power source.
In case after re-plug the device will show again the error message regarding the magenta ink tank, please be advised that you might either test the device with a new magenta ink tank in order to find out if the device or the ink tank is the faulty one, either contact one of our service centers for further examination of your device. We are sorry for the inconvenience.
Please click on the link below to visit the Canon UK website where you can find details of your local Authorised Service Facility as well as other important information needed to send your Canon product for repair:
Canon Support Centre
Posted on Feb 09, 2008
SOURCE: Ink Tank not recognized
If a brand new ink tank is not recognized, it has a faulty chip. I took the chip off the faulty tank and replaced it with another one. That worked for me.
Posted on Jun 12, 2008
yeah it sounds like a cartridge sensors are stuck or broken. i would say to replace the whole print unit. It will need a service support dealer to fit this part unless you can buy it and fir it yourself.
part number: QM2-2020-020
hope this helps
Posted on Oct 24, 2008
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