Question about HP LaserJet 3055 All-In-One Printer

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I am getting "scanner error 6 - turn off and on" error". Please suggest what should i do ?

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Easy thing to do is get the price of a new scanner (flat bed), but if you want to save money then open you flat bed assembly and then open up the scanner use a lint free cloth to gently clean the mirrors, and then put it back the way you took it out and it should fix the issue in most cases

Posted on Aug 05, 2010

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Hi Cherylanne, Give this a try: Scanner Error 6 Turn off then on

1. Clean Glass Scanner Bed.

  • If the glass scanner bed is too dirty or smeared with fingerprints and such, you may get this error. It will not clear itself simply by turning off and on the printer such as the message suggests. Even a build up of dust can cause this. It is triggering a reaction caused by a sensor in the scanner. If you clean it good and then power cycle it, the problem should go away. THIS PROCEDURE FIXED THE PROBLEM FOR THE AUTHOR.

2. Try the NVRAM INITZ reset procedure. REF

  • switch off the printer, then remove all cables connecting to the printer but just the power cable.
  • then press and hold the *(start/symoble) and 5 button togather and turn on the printer.
  • continue holding the button till you see "perment storage init" displayed and releas the button.
  • then at a given point of time the printer will ask you to change laguage,time,date etc.

3. Remove paper scrap or dust obstructing scanner or sensor. REF

4. Clean sensor / remove the glass and clean the bulb and mirrors. REF

  • turn off power
  • remove ADF and inspect blew out any dust
  • unclipped control panel cover and removed top platen cover 4 torx screws
  • inspected and dusted (blew out) the scanner
  • put platen cover back again and placed 5 sheets new paper over right side (where scanner is) and turned on came up happy
  • turned off reinstalled ADF (cleaned the white surface first) turned on again

5. Scanner Bulb is not getting to the alignment area.


Information found @

http://wiki.robotz.com/index.php/HP_LaserJet_3055


Regards


Mike

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Thank you for contacting Fixya.
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