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WHEN I INSERT MY PEN DRIVE INTO THE USB PORT MY COMPUTER DOESN'T DETECTS IT. I HAVE JUST PURCHASED IT YESTERDAY.WHAT TO DO PLEASE HELP.

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If you post in the computer section , you might get an answer .

Posted on Aug 05, 2010

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Transcend 16 gb pendrive is not recognised


Right-click on COMPUTER. Select PROPERTIES, Go to DEVICE MANAGER. Under UNIVERSAL SERIAL BUS CONTROLLERS, check all the USB ports to see if they are working properly. If the USB PORT in which you have inserted your pen-drive, is showing an error, right-click over it and select PROPERTIES and make a TROUBLESHOOT.

If this troubleshooting doesn't help you, use another computer to check if your Pen-drive is working there. If the problem persists, go to the manufacturer's service center and ask for a replacement or repair.

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If you have installed the program. Uninstall it.

Unplug the pen (or any devices associated with it) from the computer.

1. Insert Disc and intstall the program.

2. When prompted, insert the device into the computer as instructed. Follow all instructions.

3. Once installed, remove disc, restart computer.

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It must be plugged directly into a USB Port installed on the computer (or laptop).

Please let me know if you need further assistance.

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