Question about Epson Stylus C42+ InkJet Printer
I sought and paid for an answer to the question below. There were three solutions proposed. I tried the first one listed, but this did not work. Meanwhile the other two disappeared from the screen before I could try them. Though I paid, I still have not solved the problem. So, first, I want credit.
My computer is a desk top Mac OX 10.2.8; my printer is an Epson Stylus 88+, serial number JKDY 122875. The problem is that I b cannot access the the Epson Printer Utility and because of this determine which it the ink cartridges need to be replaced. Since I cannot replace the ink cartridges, the printer will not print.
I have tried several times to reinstall the Epson Printer Utility using the software titled ":Epson Stylus C 42 Series. When I do the printer Stylus 88 is listed in the Print Center, but the Epson Printer Utility con does not appear on my desktop ans I still cannot access it. Can you help?
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Posted on Jan 02, 2017
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Switch off and disconnect the printer. Go to Add/Remove Programs in Control Panel, and remove EPSON PRINTER SOFTWARE (this may be named in a foreign language like 'EPSON DRUCKER SOFTWARE' - when you are at this stage and have selected to 'change/remove' this item, a window will appear titled 'EPSON Printer Utility' - above the icons of each of your EPSON printers will be a 'Printer Model' tab and 'Utility' tab. Please click on one of the printers so it is highlighted, then select 'Utility' - please tick every box listed in the 'Utility' section and select 'OK'. Answer positively to all questions and once the uninstall is complete, you will need to follow the same procedure to remove the other EPSON printer drivers by clicking on 'EPSON PRINTER SOFTWARE' again and 'CHANGE/REMOVE'.
Open up Windows Explorer or My Computer, and navigate to the drive (usually C) where windows is installed. Browse to the folders called windows/inf on XP, or winnt/inf on 2000. If you can not locate the INF folder please go into the START MENU and select RUN. If there is any text within this box please remove and type C:\windows\inf and press enter. Please be advised that 'C' represents the hard drive on your PC. If your hard drive is a different letter please amend as necessary.
Find the files labelled OEMxx.inf, where xx is a number from 00, 01, 02 etc upwards. You will need to double click on each INF file in turn, and if it says "SEIKO EPSON" or "EPSON" within the first few lines, then you need to close the file, and then delete it. Repeat this until all EPSON INF files are removed.
Staying in Explorer or My Computer, stay within the windows folder (winnt folder on 2000) and navigate to system32/spool/drivers, and go into the folder named "w32x86". Delete any folders that begin with "epson", and then restart. Once rebooted, empty the recycle bin, and attempt reinstallation of printer, using the instructions below.
MAKE SURE YOUR PRINTER IS STILL SWITCHED OFF AND DISCONNECTED AT THIS POINT. Insert your driver CD. Double Left Click on My Computer and select your CD drive by right clicking on the CD icon and select open. When you first open/browse the CD-Rom then you should see various folders. Please browse to the Common Folder. Within here select the Printer Driver Folder then choose the WinXP_2k folder. Run the Setup.exe file and complete the installation as normal making sure you only connect the printer when requested to do so.
Once this has completed installing, please remove the CD from the CD drive and reboot the PC. The foreign language tabs will now appear in English.
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