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I have a Novatel Wireless Broadband2Go device for a USB port on my PC. The pc knows the device is attached and displays certain files. However, it does not install the software. I get the message There was an error in opening this document- general failure. I have installed the device on an older pc, where it does proceed beyond the initial install page, but hangs up with a message that a certain file is missing, retry to load. Can you help me?

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Try going to the Novatel website to find a solution, sometime they will have a simple fix.

Posted on Aug 10, 2010

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